Compliance & Risk Lead

About this role

Caledonian Sleeper – Glasgow (Hybrid)

Permanent | Full Time – 37.5 Hours

About Caledonian Sleeper

Caledonian Sleeper is an iconic overnight rail journey connecting Scotland with London, operating nightly (excluding Saturdays) and serving major cities and rural destinations. With a heritage dating back to the late 19th century, we are renowned for comfort, hospitality and a unique travel experience across the UK’s scenic routes.

As a service operated on behalf of the Scottish Government, Caledonian Sleeper contributes to sustainable, convenient travel as part of the Scotland public sector. Our core values of Togetherness, Respect, Integrity and Passion underpin everything we do.

We are committed to creating a diverse and inclusive organisation that reflects the communities we serve and fosters a culture where colleagues can thrive and contribute to our continued success.

The Role

We have an exciting opportunity to join Caledonian Sleeper as our Compliance & Risk Lead, a strategically important role at the heart of our governance, compliance and risk management arrangements.

Reporting to the General Counsel / Strategy & Compliance Director, you will lead the development, embedding and continuous enhancement of compliance and enterprise risk management frameworks across the organisation.

This role offers a unique opportunity to help shape how Caledonian Sleeper manages risk, demonstrates regulatory compliance and delivers strong governance as a publicly owned organisation. Working closely with senior leaders and stakeholders across the business, you will provide expert guidance, influence decision-making and support the organisation in navigating an increasingly complex regulatory and operational environment.

More than simply maintaining frameworks, you will act as a trusted advisor, helping leaders understand emerging risks, strengthen organisational resilience and embed a culture where accountability, integrity and informed decision-making are part of everyday business practice.

Your work will contribute directly to the achievement of strategic objectives while protecting the organisation's reputation, assets and long-term sustainability.

Based in Glasgow with hybrid working arrangements, this is an excellent opportunity for an experienced compliance, governance or risk professional seeking a role with genuine influence, visibility and variety across a high-profile national transport business.

Key Responsibilities

• Lead and coordinate compliance and risk management activities across the organisation.
• Maintain and continuously improve compliance and risk management frameworks.
• Support business areas to identify, assess and manage compliance obligations and organisational risks.
• Maintain risk and compliance registers and oversee monitoring arrangements.
• Deliver compliance and risk awareness initiatives, training and guidance.
• Support governance processes, audits, reviews and assurance activities.
• Influence stakeholders across the business to promote effective risk management and informed decision-making.
• Line manage and support the development of the Compliance Co-ordinator role.
• Responsibilities
• Compliance Management
• •

Maintain and continuously improve Caledonian Sleeper's compliance framework.

• Manage compliance obligations registers and monitoring arrangements.
• Coordinate compliance reviews, assurance activities and self-assessments.
• Support the development and review of organisational policies, procedures and standards.
• Work with business functions to ensure compliance actions are effectively delivered.
• Maintain robust records and evidence demonstrating organisational compliance.
• Risk Management
• •

Maintain and develop the corporate risk management framework.

• Facilitate risk identification, assessment and review activities across the organisation.
• Manage corporate and departmental risk registers.
• Monitor progress against mitigation plans and escalate concerns where appropriate.
• Produce reporting and management information to support decision-making.
• Promote consistent application of risk management principles across the business.
• Compliance, Governance & Culture
• •

Deliver compliance and risk awareness training and engagement initiatives.

• Develop practical guidance, tools and supporting materials for colleagues.
• Provide advice and support to managers in relation to compliance and risk responsibilities.
• Support governance arrangements, audits, reviews and inspections.
• Coordinate actions arising from governance forums and assurance activities.
• Promote a positive, transparent and ethical organisational culture.
• Provide effective leadership and support to the Compliance Co-ordinator.
• Continuous Improvement
• •

Identify opportunities to strengthen compliance, governance and risk arrangements.

• Support implementation of new compliance and governance initiatives.
• Share good practice and lessons learned across the organisation.
• Champion practical, proportionate approaches to managing risk and compliance obligations.
• What We Are Looking For
• Essential
• •

Significant experience within compliance, risk management, governance or a related discipline.

• Experience working within a regulated, public sector and/or safety-critical environment.
• Experience maintaining compliance frameworks, risk registers and monitoring arrangements.
• Strong understanding of governance, regulatory compliance and risk management principles.
• Knowledge of key compliance disciplines including data protection, freedom of information, equality legislation and anti-bribery requirements.
• Strong analytical, communication and problem-solving skills.
• Ability to build effective relationships and influence stakeholders at all levels.
• High levels of integrity, professionalism and attention to detail.
• Proficiency in Microsoft 365 applications, including SharePoint and reporting tools.
• Desirable
• •

Professional qualification in compliance, risk management, governance or a related discipline.

• Experience within the rail, transport or wider public sector sectors.
• Experience supporting organisational policy and governance frameworks.
• Experience administering or maintaining corporate risk and compliance systems.
• Knowledge of Scottish public sector governance requirements.
• Experience of contract, grant or regulatory compliance monitoring.
• Our Values: Togetherness, Respect, Integrity and Passion
• The requirements of this role align with our core values in the following ways:
• • Togetherness: Building effective relationships across the organisation and working collaboratively to manage risk and compliance responsibilities.
• Respect: Supporting colleagues with practical guidance and advice while creating an inclusive and supportive environment.
• Integrity: Promoting ethical decision-making, accountability and robust governance across the business.
• Passion: Driving continuous improvement and helping Caledonian Sleeper achieve the highest standards of compliance and risk management.
• Why Caledonian Sleeper?
• •

Join a values-led organisation committed to inclusion, collaboration and excellence.

• Be part of an iconic Scottish organisation delivering a nationally important service on behalf of the Scottish Government.
• Play a leading role in shaping the future of compliance, governance and enterprise risk management across the business.
• Work directly with senior leaders and stakeholders, influencing key decisions and organisational priorities.
• Help strengthen organisational resilience and support the delivery of strategic objectives.
• Enjoy a varied role spanning governance, compliance, enterprise risk, assurance and organisational improvement.
• Join a values-led organisation committed to inclusion, collaboration and continuous improvement.