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AfterDuty

Factual Investigator

Procare Group · Melbourne, Victoria

Type
Contract
Posted
6 days ago

Overview

Your experience conducting PEACE-compliant interviews, taking statements, and handling evidence in a policing environment maps directly onto the core duties of this role. You are already disciplined at collating information and producing detailed, accurate reports under time pressure, and your ability to manage your own caseload and adapt to changing locations will serve you well in this autonomous position.

About this role

  • Join a leading national provider of insurance risk and solutions services!
  • Casual and contracting opportunities available!
  • Competitive hourly rates and consistent volumes of work on offer!

Procare’s Factual Investigation Division are seeking Factual Investigators*experienced in*Workers Compensation and/or TAC to join our expanding team in Melbourne! As a Factual Investigator your day is designed by you - this role offers a unique opportunity for variety and autonomy over your working day!

The Role

  • Attend various locations, predominantly within Melbourne and a proportion of work across VIC;
  • Interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner;
  • Maintain effective and appropriate communication with our investigations support team and other relevant parties; and
  • Prepare and draft factual reports.

About You

  • Hold a Certificate III in Investigations*and a current and valid *Investigators Licence;
  • Have a current and valid driver's licence and vehicle;
  • Hold an ASIST Certificate (or willing to obtain);
  • Hold an *Working with Children Check*(or willing to obtain);
  • Experience conducting Workers Compensation and/or TAC investigations is preferred.

What We Offer

  • Excellent remuneration & employee benefits;
  • Flexible arrangements – work from home or one of our conveniently located offices!;
  • A comprehensive induction, thorough training in our case management systems and ongoing support from our dedicated investigations support team.

For more information, visit our website www.procareinvestigations.com.au

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.

We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

About investigation roles for ex-police

Investigator roles across corporate, insurance, financial and public-sector settings. A Certificate IV in Government Investigations, interviewing experience and case-file discipline are exactly what these employers struggle to hire.

See all investigation jobs in Melbourne

Why this fits a police background — match score 85/100

  • Interviewing (PEACE / ABE)
  • Investigative casework

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