Insurance Investigator

About this role

• Work from home flexibility!
• Excellent remuneration rates!
• A unique opportunity to develop in Investigations & Intelligence!

Are you ready to make an impact? Procare Group is seeking a motivated and detail-oriented Factual Investigator to join our dedicated Darwin team. Working alongside our experienced full-time investigator, you’ll play a key role in delivering high quality, insurance investigation services.

The role is busy but incredibly rewarding and enables you to have variety and autonomy over your day to:

• Assist investigators with field enquiries and case administration;
• Skip traces & witness location support;
• Prepare and draft factual reports;
• Attend various locations within Darwin and across the Northern Territory to interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner; and
• Support the operational needs within our Surveillance and Desktop Intelligence team.

We are interested in hearing applicants*who are established as a contracting entity.*

About You

• Hold a Certificate III in Investigations;*
• Have a current and valid *Investigators Licence*(or in process of obtaining);
• Have a current and valid driver's license and vehicle;
• Ideally have experience in Workers Compensation and/or CTP claims;
• Have *excellent written and verbal*skills;
• Are self-motivated and able to work within strict time frames.
• Set up as a Pty Ltd or Sole Trader and have relevant insurances.

What We Offer

• Excellent remuneration rates;
• Flexible arrangements – work from home or one of our conveniently located offices!;
• A comprehensive induction and thorough training in our online case management system;
• Thorough training and ongoing support from our dedicated investigations support team;
• Consistent workflow; and
• Additional employee benefits for casual or permanent staff!

About Us

The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

For more information, check out our website www.procareinvestigations.com.au or contact our careers team careers@procaregroup.com.au

*Send in your application*via the link with your CV and cover letter.

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.

We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

About investigation roles for ex-police

Investigator roles across corporate, insurance, financial and public-sector settings. A Certificate IV in Government Investigations, interviewing experience and case-file discipline are exactly what these employers struggle to hire.