Investigator (VPS4)

About this role

About us

The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. The commission’s functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

The Investigator plays an important role in protecting Victorian energy consumers by investigating potential regulatory breaches and supporting the commission's enforcement activities. Working within the Enforcement team, you will conduct investigations, gather and assess evidence and contribute to regulatory decisions that promote compliance and improve outcomes across the energy sector.

This role offers the opportunity to build your investigative expertise in a regulatory environment where your work has a direct impact. You will work closely with legal and regulatory stakeholders to deliver high-quality investigations, prepare enforcement documentation and contribute to continuous improvement across the team through sharing knowledge and collaboration.

Multiple 12-month fixed-term positions available. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

Key accountabilities

• Conduct investigations into potential regulatory breaches and gather evidence to support regulatory decisions.
• Analyse complex information and prepare high-quality investigation reports, enforcement documentation and legal briefs.
• Build effective relationships with internal and external stakeholders, including legal representatives, industry participants and external providers.
• Contribute to the development of enforcement practices, policies and procedures, while sharing knowledge and insights across the team.
• Support the delivery of enforcement activities by identifying trends, providing recommendations and contributing to continuous improvement.

Please refer to the attached position description for the principal functions and key selection criteria.

How to apply

Click the ‘apply now’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

All applications should include

• a resume; and
• a cover letter addressing the key selection criteria, highlighting your skills and relevant experience in relation to the role.

For further information about the role, please contact Linda Grant, Manager Enforcement at linda.grant@esc.vic.gov.au or Israel Marsh, Manager Enforcement at Israel.marsh@esc.vic.gov.au

Our commitment to fostering a diverse, inclusive and flexible workplace

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You’ll be working in a dynamic and collaborative environment with opportunities for professional growth.

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

If you require any adjustments to equitably participate in the recruitment process or need an alternative format to any of the application material, please contact people.culture@esc.vic.gov.au for support.

Other relevant information

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.

Applications close Sunday 6 September 2026 at 11.59pm

About investigation roles for ex-police

Investigator roles across corporate, insurance, financial and public-sector settings. A Certificate IV in Government Investigations, interviewing experience and case-file discipline are exactly what these employers struggle to hire.