Loss Prevention Investigator - NSW

About this role

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Join the Growing Team at TJX Australia (TK Maxx)

We've just reached an exciting milestone — 92 TK Maxx stores across Australia and we're still growing!

Join our team as a Loss Prevention Investigator and play a key role in protecting our business. In this role, you’ll lead and resolve internal and external investigations, using reports, surveillance, and CCTV to uncover facts. You’ll conduct interviews, prepare detailed reports, and ensure investigative processes are effective. Collaboration is key—you’ll work closely with supervisors, HR, and Loss Prevention teams across regions to communicate strategies and outcomes.

Responsibilities

• Manages investigations through to final resolution, including prosecution and restitution.
• Builds strong partnerships with Federal, State, and Local law enforcement agencies.
• Promotes company values such as Customer Service, Diversity, Safety, and Legal compliance.
• Supports Loss Prevention training and provides coaching to team members.
• Contributes to shrink reduction programs and assists with special projects as needed.

Who We’re Looking For

• Strong understanding of Loss Prevention practices and investigative techniques
• Skilled in conducting interviews and fact-finding analysis
• Ability to use surveillance tools and technology effectively
• Experience in Loss Prevention investigations

What You'll Discover and Can Look Forward to from Day One

• A competitive salary plus company vehicle
• Access to dedicated training and on-the-job resources to support your career development.
• Employee discount at TK Maxx stores.
• Receive 2 additional paid leave days per year – Maxx Days – on top of your accrued leave.
• Access to our Employee Assistance Program for you and your family.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

Level 3 189 O'Riordan Street

Remote Type

About investigation roles for ex-police

Investigator roles across corporate, insurance, financial and public-sector settings. A Certificate IV in Government Investigations, interviewing experience and case-file discipline are exactly what these employers struggle to hire.