Office & Operations Manager

About this role

Do you enjoy keeping a busy workplace organised, welcoming and running smoothly? This hands-on role would suit a practical, service-minded co-ordinator who takes ownership, anticipates needs and enjoys solving a wide variety of day-to-day operational challenges.

As Office & Operations Manager, you will be the central point of contact for day-to-day workplace operations, supporting our teams and helping to maintain a safe, sustainable and well-organised working environment. This is a varied, hands-on role in which you will manage competing priorities, co-ordinate suppliers and take ownership of practical solutions.

You will be comfortable moving between front-of-house service, facilities co-ordination, purchasing and administration. Success in the role will require sound judgement, confidence in dealing with colleagues and suppliers, and a willingness to handle both planned work and unexpected requests.

You will act as

Front-of-House & Hospitality

• Greeting and assisting visitors, customers, and partners
• Managing sign-in/security procedures for visitors
• Managing post and deliveries
• Co-ordinating light catering for meetings and guests
• Overseeing visitor parking and access
• Ensuring our showroom and canteen spaces feel inviting (music, atmosphere, tidy presentation)

Office Environment & Maintenance

• Ensuring overall office tidiness and organisation
• Managing and sourcing suppliers responsible for:

> basic repairs, decorating, and general upkeep

> general cleaning and window cleaning

> catering, company events

• Supporting employee comfort (air conditioning, non-IT equipment, general facilities needs)
• Support the business with purchasing activity ensuring cost & value

Operations & Admin

• Supporting travel arrangements for staff
• Assisting with planning and running company events
• Health & Safety support to Head of People & Culture

What We’re Looking For

• Experience in operations, office or facilities administration, workplace co-ordination, hospitality, or a similarly varied support role
• A positive, energetic approach, with examples of using your initiative to improve a process, solve a problem or deliver a better workplace experience.
• High attention to detail
• Ability to influence stakeholders
• A proactive, solutions-focused mindset, with the drive to follow issues through and deliver a positive outcome.

This is a workplace-based role that requires a visible, hands-on presence across the office and warehouse environment.

Why You'll Love Working With Us

• A thriving UK business with big ambitions
• A workplace where your input shapes the daily experience
• The opportunity to take on broader responsibilities, bring forward ideas and shape the role as the business continues to expand.

Pay: £30,000.00-£33,000.00 per year

Benefits

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site gym
• On-site parking

Work Location: In person