About this role
Job Description
The Company
We are a national facilities management company operating out of 4 offices nationwide, with our head office being in Newcastle Upon Tyne. With this company no two days are the same, there is a huge variety of jobs and a massive potential to upskill yourself in different areas.
We’ve built our success on the skills and abilities of our people which is why we invest so much time and money in skills training and career development programmes that are some of the best in the industry. We have grown at a phenomenal rate over the last five years securing some fantastic long term contracts which means we can offer fantastic job security. We want everyone who works for us to fulfil their full potential and take their career with us as far as they can.
Role Overview
We are seeking an experienced and driven Operations manager to support and oversee the delivery of operational services within a fast-paced, nationwide facilities services company.
Key Responsibilities
- Assist in the day-to-day management and strategic oversight of nationwide operations
- Ensure efficient service delivery across all contracts, maintaining high standards and client satisfaction
- Lead, develop, and support operational ground floor teams to achieve performance targets
- Support business growth through operational excellence and continuous improvement initiatives
Essential Requirements
- Extensive experience within the facilities services sector, ideally in a senior operational role
- Proven track record in delivering training and developing staff
- Demonstrable leadership and team management experience
- Excellent organisational and communication skills
- Ability to operate effectively in a fast-paced, multi-site environment
Package
- Laptop
- Phone
- Private medical insurance for you and your immediate family
- Company Pension
Job Type: Full-time
Pay: £34,000.00-£45,000.00 per year
Benefits
- Company car
- Company pension
- Private medical insurance
Work Location: In person
About facilities & operations roles for ex-police
Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.
See all facilities & operations jobs in Newcastle upon Tyne →Why this fits a police background — match score 72/100
- Ops & shift-command route
What facilities & operations roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Operations coordinator | £28,000–£36,000 |
| Facilities manager | £38,000–£52,000 |
| Operations manager | £45,000–£60,000 |
| Senior / regional operations manager | £55,000–£75,000 |