Relief Security Officer Zero Hours - Ridings Shopping Centre, Wakefield

About this role

Purpose of the Role

To support the Savills inhouse security team with bespoke cover at The Ridings Shopping Centre, sickness/additional duty cover as and when required within your monthly hours.

The purpose of the Security Relief Officer role is to support the core security team with the day to day running of the inhouse security provisions within The Ridings .

You will follow the Savills AI’s, SOPs as well as complying with local instruction on each site you are based. Bespoke training will be provided for the site that falls under your remit.

You will ensure that exemplary standards of Security are met when on duty. You will also provide a high level of customer service.

You will be responsible for supporting/maintaining the security posture of the site during your shift.

You will need to have excellent observation skills and the ability to find effective resolutions for incidents.

A successful applicant must be a team player and able to operate as a group or independently.

Key Responsibilities

This document sets out the primary duties and responsibilities of the above position.

The duties and responsibilities described below are not intended to be exhaustive

• To work as part of the site security team.
• To readily interact with all visitors / tenants within the building(s)/facility, delivering a best in class customer focused service.
• Carry out regular patrols as detailed in the security assignment instructions.
• Proactive reporting.
• Ensuring compliance with company procedures, site specific procedures, and industry standards.
• Responding to security incidents in a timely manner.
• Being professional, pleasant, friendly, courteous and helpful whilst carrying out your duties.
• To maintain professional appearance with company issued uniform.
• To ensure that the location you are working remains a safe environment for staff/tenants/visitors and the Savills team alike.
• Ensuring all incidents are managed in accordance with the company handbook, site policies and company policies.
• Liaising with the supervisory team members and management, proactively reacting to incidents and ensuring that colleagues are fully briefed and supported .
• To deal effectively and efficiently with any emergencies, such as but not limited to, evacuations, fire & ASB.
• Diligent management and maintenance of site records via DOB or local facility method.
• To have an understanding of Fire & intruder systems, front end only (training will be provided at each site).
• Monitoring and reporting any equipment faults in a timely manner and in line with the SOPs of the site you are working.
• Assist and support the security lead, site management with any reasonable or practical requirement.
• Undertaking of any other reasonable duties at the site management or area managers requirement to meet the needs of the business.

Skills, Knowledge and Experience

Qualifications and experience

Essential

• Good English written and verbal communication skills
• Flexibility and willing to support reactive duties, when possible, Duties will be days nights and weekends
• 5-year checkable employment record
• Valid and Active SIA Licenced – Door Supervisor
• First Aid Qualified EFAW/FAW
• Proactive Approach
• Front line security experience

Desirable

• CCTV

#LI-DNI

Please see our Benefits Booklet for more information.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.