Retail Store Detective

About this role

Job Introduction

Store Detective - Carlisle Support Services working in Partnership with Tesco

The Benefits

A competitive hourly rate of pay – paid monthly

Access to Company Pension Scheme after qualifying period

Health and Wellbeing Plans

Stream - financial flexibility and instant access to earned and authorised wages

Full induction, ongoing training, and career development

Quality kit and uniform, everything you need to perform your role effectively

Funded SIA top up training

Employee Assistance Program

Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

*Hours:*Variable 5 days over 7 between hours of 0600 and 0000 (9 hour shifts- 45 hours per week- 1 hour unpaid break per shift (40 Hours paid per week)

Pay: £16.50 per hour

Key Responsibilities

• Conduct undercover surveillance to identify and prevent theft, fraud, and other criminal activities within the store.
• Maintain a highly visible presence to deter potential offenders.
• Monitor CCTV systems to identify suspicious behaviour and incidents.
• Detain and interview individuals suspected of theft or wrongdoing, adhering to company policies and legal requirements.
• Compile detailed reports and evidence, and confidently present findings to clients.
• Collaborate with store management and law enforcement as necessary.
• Assist with inventory audits and security assessments.
• Uphold the highest standards of professionalism and customer service.

The ideal candidate

At least 18 years old – a legal requirement to work in a front-line licensable activity

SIA Guarding or Door Supervision licence (Essential)

Access to own Vehicle (desirable)

Previous retail security experience is an advantage, particularly in customer-facing environments

Experience within a security environment is desirable

Strong communication and computer literacy

5 years checkable work and address history

Reliable, punctual, flexible, and smart in appearance

Friendly, approachable, and always professional

Enthusiastic and motivated to do a great job

Ideally some experience within a Security environment or a customer facing role

Able to interact with clients and customers in a positive manner

Some experience working within a Security environment and working as part of a team

Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About Us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.