Security & FM Workplace Optimisation Manager

About this role

Security & FM Workplace Optimisation Manager

Type: Full-Time

We are looking for a Security & FM Workplace Optimisation Manager to support the growth and development of our Electronic Security and FM Workplace services. This is an exciting opportunity to help shape innovative, cost-effective solutions that enhance the workplace experience for our clients while supporting operational excellence across our business.

Working closely with operational teams, account managers, suppliers, sales teams, and key stakeholders, you will play a pivotal role in developing integrated security and workplace solutions, supporting bid activity, driving innovation, and ensuring the successful mobilisation and ongoing management of client contracts.

Key Responsibilities

• Support the growth of Electronic Security and FM Workplace services through innovative and cost-effective solutions.
• Partner with key suppliers to develop market-leading security and workplace offerings.
• Define and promote FM Workplace services, including:
• Mailroom Services
• Logistics
• Visitor Management
• Car Parking
• Transport Services
• Provide subject matter expertise to sales teams during tender and bid processes.
• Support the development of integrated Security and FM Workplace solutions to enhance the client experience.
• Build strong relationships with operational teams, Account Managers, and Directors across the business.
• Support contract mobilisations and act as a key point of contact where required.
• Work closely with Marketing and Communications teams to promote Security Services capabilities.
• Conduct site vulnerability assessments and recommend appropriate security improvements.
• Support annual security audits and ensure compliance with relevant standards.
• Analyse market trends and competitor activity to identify innovative and cost-saving opportunities.
• Manage supplier relationships, monitor KPIs, and support quarterly business reviews.
• Collaborate with IS&T teams to ensure governance, testing, and successful implementation of solutions.
• Present new technologies and innovations to stakeholders and professional forums.

Essential Skills & Experience

• Excellent written and verbal communication skills.
• Minimum Level 3 qualification in Facilities Management, Security, or a related discipline.
• Experience delivering electronic security solutions and driving innovation.
• Strong presentation skills with the ability to create compelling proposals and presentations.
• Proven project management experience with the ability to manage multiple priorities and deadlines.
• Experience auditing compliance, developing action plans, and driving them through to completion.
• Ability to build effective relationships with stakeholders at all levels.
• Experience supporting complex bids and providing technical guidance to sales teams.
• Strong supplier management experience with a focus on performance and accountability.
• A proactive and organised approach with strong attention to detail.

Desirable

• Membership of a recognised Security Association.
• Experience within Facilities Management, Security Services, or Workplace Solutions environments.