About this role
Contractual hours
37.5
Basis
Full Time
Region
West Midlands
Job category/type
Security and Reception
Date posted
19/08/2026
Security Liaison Officer
Up to 12 Months Fixed Term Contract
Full Time 37.5 per week
We are St Andrew’s — a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs. Our Birmingham site is on an ambitious improvement journey.
As we continue to evolve, we are looking for a professional, calm, and proactive Security Officer to join our team.
St Andrew's Birmingham is a 125 bedded adult mental healthcare facility comprises of eight units that cover medium and low security for both Men and Women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.
Security Liaison Officer
This role is vital in maintaining a safe and secure environment while supporting patients, staff, and visitors.
You will act as a key point of contact between security services, clinical teams. Escorting visitors and contractors around the site including ward environments. Working in this environment requires strong communications skills, emotional awareness and the ability to manage situations with patience and respect, ensuring a clear co-ordinated approach to safety.
Key Responsibilities
- Maintain a visible security presence across the site
- Monitor and respond to incidents, ensuring safety procedures are followed
- Support staff in managing challenging situations, using de-escalation where appropriate
- Communicate clearly with patients, staff and visitors
- Conduct regular patrols and security checks
- Escorting visitors and contractors around the site including wards
- Ensure compliance with health and safety and security policies
Requirements
- Previous experience in security, healthcare or a related field
- Strong communication and interpersonal skills
- Ability to remain calm under pressure
- Good understanding of safety, confidentiality, and professional boundaries
- Ability to work both independently and as part of a team
- Respectful, patient, non-judgemental and empathic approach when working in a mental health environment
- Full UK Manual Driving Licence
Rewards
We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.
Every day, you'll be expected to live our CARE values**— Compassion, Accountability, Respect and Excellence.
About security roles for ex-police
Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.
See all security jobs in Birmingham →Why this fits a police background — match score 85/100
- Multi-agency & police liaison
- Working to legislation & regulation
- Security operations
- Conflict management & de-escalation
What security roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Security officer (SIA) | £24,000–£29,000 |
| Security supervisor / team leader | £28,000–£34,000 |
| Site / security manager | £38,000–£52,000 |
| Regional / operations security manager | £50,000–£65,000 |