About this role
Security Officer - Mitie
Pay Rate: £13.80 per hour
Shifts: Hours of work a rolling pattern of 4 days working and 4 days off, 11am until 11pm. or 8am until 8pm.
Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre. This role offers the opportunity to work in a busy retail environment where you will play a vital role in protecting people, property, and assets while delivering an exceptional level of service.
You will be responsible for maintaining a visible security presence through patrols, ensuring compliance with site procedures, and contributing to a safe and welcoming environment for customers, staff, and visitors.
Key Responsibilities
Operational Duties
Provide a professional security service in accordance with site Assignment Instructions (AIs)
Ensure compliance with UK legislation, Mitie policies, and site procedures
Review Assignment Instructions regularly and suggest improvements where appropriate
Complete accurate incident reports and detailed notebook entries
Conduct check calls at allocated times and follow site schedules
Liaise with emergency services and Mitie's Communication Centre when required
Safety and Security
Identify and report Health and Safety hazards promptly
Remain alert to potential threats and respond appropriately
Handle challenging situations calmly and professionally
Use initiative and teamwork to prevent loss, damage, or disruption
Training and Development
Complete all mandatory training and site-specific competencies
Undertake additional training to support continuous professional development
Use technology effectively to meet operational objectives
Ensure SIA licence renewals are completed at least 16 weeks before expiry
What We Are Looking For
Previous security experience
Valid SIA Licence Door Supervision
Strong communication skills and a professional, customer-focused approach
Reliable, detail-oriented, and committed to high standards
About security roles for ex-police
Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.
See all security jobs in Liverpool →Why this fits a police background — match score 85/100
- Protection & firearms
- Multi-agency & police liaison
- Working to legislation & regulation
- Security operations
What security roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Security officer (SIA) | £24,000–£29,000 |
| Security supervisor / team leader | £28,000–£34,000 |
| Site / security manager | £38,000–£52,000 |
| Regional / operations security manager | £50,000–£65,000 |