Security Operations Center Assistant Controller

About this role

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Assistant Security Controller

Responsible to: Security Operations Centre Manager

Department: Profit and Asset Protection

Hours: 2 days 2 nights 4 off – 6:30am – 7pm & 6:30pm – 7am

Company Overview

JD Fashion Plc is a leading international multi-channel retailer of branded sports, fashion, and outdoor brands. Established in 1981 with a single store in the North-West of England, today JD is an industry leading retail business with over 60,000 colleagues and over 3,400 stores across a number of retail fascia in 32 markets around the world. JD is at the pinnacle of the global sports fashion industry, providing customers with a product range that remains both authentic and uniquely appealing across a highly differentiated omni-channel experience.

Our business model is split into Sports Fashion, Street & Premium Fashion, Outdoors and Gyms.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. In FY21, JD Sports Fashion Plc generated revenues of £6,167.3m, underlying PBT of £324.0m and net cash of £795.4m and a market capitalisation of £7.275bn.

JD won the International Excellence award at the Drapers Awards 2021 and was named best performing share of the 2010s with revenues increasing from £770m in 2010 to £6.1bn in 2021.

Key Duties/Responsibilities

• To deal with alarm activations efficiently and update the relevant stakeholders
• To ensure that all procedures in relation to the SOC are followed and escalated where necessary
• To liaise with the Police/fire in relation to alarm activations
• To use Technical Knowledge to assist with intruder alarm setting and activations
• To update Key holders and ensure checks are made to confirm identity
• To monitor CCTV in stores and report issues to the relevant manager
• To prepare and send nightly reports on issues
• To identify faults and escalate to Security Tech recording the incident number
• To adhere to all company policies and ensure you are working within health and safety guidelines
• To carry out weekly checks as per the schedule
• To be professional and courteous at all times
• To undertake any other reasonable activities in line with the needs of the business
• To help train new recruits
• To produce footage for the group as requested and ensure compliance with GDPR

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.