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AfterDuty

Self employed Utility Field Resolution Officer (Welfare, Debt and Revenue Protection)

Mercia Utility Services Limited · Birmingham, West Midlands

Type
Part-time
Posted
17 days ago

Overview

Your background in welfare checks, executing warrants and managing confrontational situations in people's homes is directly relevant.

About this role

Job description

Mercia Utility Services Ltd work on behalf of utility companies, and we are currently recruiting Self Employed Resolution Officers to join our existing field team and cover multiple areas.

South West-South East- London-North Wales-East England

The position would ideally fit around another job similar to this.

Job Summary

You will be visiting commercial and domestic properties to establish:

  • Current occupier details
  • Welfare checks
  • Revenue Protection services
  • Obtain meter reads.
  • Resolve outstanding arrears on utility meters and completing Rights of Entry Warrants
  • Re- engage the customer with the client to resolve current issues with the customer’s account.

You will need

  • Computer/ Smart phone
  • DBS check
  • Your own vehicle with the required business use car insurance

Benefits

  • Workdays and hours to suite your individual needs
  • Close for Christmas
  • support weekly for fuel

Previous experience in the following roles would be desirable:

  • Enforcement officer
  • Debt collection/recovery

Job Type: days to suite

Work Location: On the road

Job Type: Part-time

Pay: From £170.00 per day

Work Location: On the road

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.

See all security jobs in Birmingham →

Why this fits a police background — match score 75/100

  • Court & legal proceedings

What security roles pay ex-police

Advertised UK ranges, editorial estimates reviewed July 2026

Security officer (SIA)£24,000–£29,000
Security supervisor / team leader£28,000–£34,000
Site / security manager£38,000–£52,000
Regional / operations security manager£50,000–£65,000
Full security salary guide →

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