Student Life Operations Coordinator

About this role

Chief Student Officer

Basis

Full Time

Interview Date

Tuesday 22 September 2026

Release Date

Monday 17 August 2026

Aston University’s 2030 strategy is Inclusive, Entrepreneurial and Transformational. We are building a new model of university for a changing world, delivering measurable impact for our students, staff, partners and communities.

Within this vision, the Student Life Directorate plays a central role in assisting students from transition through to successful completion, providing expert guidance on engagement, wellbeing and student success.

The role holder will provide centralised operational, project, governance, systems, finance and compliance coordination across Student Life. This is an excellent opportunity for someone who is highly organised, calm under pressure, confident with digital systems and motivated by improving how services work behind the scenes.

Key Responsibilities and Priorities

• Directorate-wide operational coordination
• Meeting, governance and action tracking
• Digital process improvement using Microsoft 365 tools
• Student Life finance processing through Unit4 ERP/Agresso, departmental purchasing and budget reconciliation
• Compliance, audit, risk, health and safety and reporting support
• Cross-team collaboration and high-quality records management

About You

• You are an excellent organiser who can bring structure to complexity.
• You are comfortable using digital tools and interested in improving processes rather than simply maintaining them.
• You can manage sensitive information, deadlines and competing priorities with discretion and accuracy.
• You are confident working across multiple teams and following up actions professionally.
• You will have a degree-level qualification or equivalent relevant professional experience, with experience of operational, administrative, project, governance, compliance, health and safety or finance coordination in a complex organisation.
• Experience in Higher Education or student-facing professional services would be advantageous.
• Experience supporting operational processes such as health and safety, project coordination or compliance monitoring would also be helpful
• You are comfortable using using Microsoft 365 tools such as Lists, SharePoint, Power BI or Power Automate.

What we offer

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here.

Aston University may be able to sponsor those who are already on a Skilled Worker Visa issued before 22 July 2025. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications

While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at recruitment@aston.ac.uk

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