About this role
Customer Service and Security Ambassador - Women in Customer Service & Security
Kings Cross, London | Full-Time, Part-Time, Permanent & Fixed Term Opportunities| £15.02 per hour + fantastic benefits
Looking for a career where people skills matter?
We're looking for people to join us to work as a Customer Service and Security Ambassador for a globally recognised technology brand and are keen to encourage more women to explore careers in customer-focused security.
This isn't just security. It's about creating a welcoming environment, building positive relationships, and delivering exceptional customer service while helping keep people safe.
Whether you're an experienced Security Officer or looking for a new career path, we'd love to hear from you.
What You'll Do
- Be the first friendly face visitors see
- Deliver outstanding customer service
- Support a safe, secure, and welcoming environment
- Build positive relationships with staff and visitors
- Respond confidently and professionally to incidents
- Represent a world-leading technology client
What We're Looking For
- Excellent communication and people skills
- A professional and approachable manner
- Confidence, integrity, and reliability
- Customer service experience is highly valued
- SIA Licence preferred (or willingness to obtain one)
Why Join Us?
- Competitive pay rates
- Annual leave entitlement of 5.6 weeks
- Free uniform
- Full training and career development
- Opportunities to progress into leadership roles
- Access to employee wellbeing, retail discounts, and financial benefits
- Supportive and inclusive team culture
We're committed to increasing representation of women within the security industry and actively encourage applications from women. However, this opportunity is open to all suitably qualified candidates.
Take the first step into a rewarding career in customer service and security. Apply today.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions
- Apply Now
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About security roles for ex-police
Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.
See all security jobs in London →Why this fits a police background — match score 70/100
- Protection & firearms
What security roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Security officer (SIA) | £24,000–£29,000 |
| Security supervisor / team leader | £28,000–£34,000 |
| Site / security manager | £38,000–£52,000 |
| Regional / operations security manager | £50,000–£65,000 |