Aviation Security Agent

About this role

Objectives

• Ensure a safe and secure environment within a secure facility through effective security measures.
• ensure the safe and efficient movement of passengers, crew, staff and airport users in accordance with aviation security regulations, operating procedures and client requirements.
• Support the overall security strategy by always maintaining vigilance and readiness.

Responsibilities

• Conduct screening of passengers, staff, hand baggage and hold baggage using approved screening equipment.
• Previous experience is a MUST.
• Perform searches of vehicles, lounges and secure areas in accordance with security requirements.
• Prevent unauthorised access to restricted areas and respond appropriately to security incidents.
• Support passengers, crew and luggage movements between terminal facilities and aircraft.
• Investigate and report suspicious persons, unattended items and security concerns.
• Maintain compliance with aviation security regulations, procedures and audit requirements.
• Complete incident reports and maintain accurate operational records.
• Conduct daily equipment checks and report defects or serviceability concerns.
• Carry out escorting duties within secure areas when required.
• Maintain a professional appearance and always deliver outstanding customer service.
• Comply with client security policies, Local Security Strategies (LSS), and national security guidelines.
• Provide professional assistance and support to staff, visitors, and stakeholders, maintaining a positive security presence.
• Complete accurate documentation including security logs, incident reports, and compliance records.
• Be aware of their role in any business continuity event/incident
• Be familiar with local business continuity plans and understand local business continuity risks and the actions in place to mitigate exposure to risk
• Participate fully in all Social Value and Sustainability initiatives, supporting the client's environmental and community objectives.
• Conduct your duties with respect and awareness of the collaborative nature of the contractual relationship and joint vision.
• Collaboration
• Collaboration underpins every aspect of the relationship and service delivery. Our relationship joint vision is built around trust and mutual respect. At all times we operate to the highest professional and ethical standards. Issues that arise will be managed through open and transparent dialogue and recognise the legitimate interests of both parties.
• Health and Safety
• Follow Group and company policies and procedures at all times
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
• Use all work equipment and personal PPE properly and in accordance with training received
• Report any issues or training needs to your Line manager and /or the client.
• Information Security
• Ensure compliance with Mitie's and Clients information security procedures in all activities
• Proactively identify and report security risks to your manager
• Report actual and suspected security incidents

Competencies

• Vigilance and observation: The role requires constant monitoring of the environment, including observing the critical part of the air base, protecting aircrafts and driving between the terminal and the aircraft.
• Response and incident management: The officer must be able to quickly identify and respond to security risks, threats, or suspicious behaviour and manage incidents as they occur.
• Access control and verification: Enforcing access control measures and verifying clearances are crucial for maintaining a secure environment.
• Communication and interpersonal skills: Providing assistance to staff, visitors, and stakeholders and maintaining a positive security presence requires clear communication and good interpersonal skills.
• Compliance and documentation: Adhering to security policies and guidelines, as well as documenting incidents and compliance records accurately, is essential.
• Professional development and training: Ongoing training and development in conflict resolution, emergency response, and awareness of security threats are necessary to perform effectively in this role.

Person Profile

• 5 Year UK History
• Role subject to clear background checks including, DBS Counter Terrorist Check (CTC), Security Check SC.
• Excellent communication and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Strong attention to detail and observational skills.
• Ability to work independently and as part of a team.
• Flexible approach to shift work and operational requirements.
• Full clean UK driving license (essential).
• Additional language skills would be advantageous.

Contract Stakeholders

The role holder will collaborate and engage with the following stakeholders:

• Primary Stakeholders: The client, Law enforcement and emergency services,
• Secondary Stakeholders: Staff, visitors, contractors, and legal authorities.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.