Branch Cyber Security Lead

About this role

Summary

*Grade:*3A

*Reporting Line:*Head of Branch Cyber Security

*Working pattern:*Hybrid

What To Expect

As a Branch Cyber Security Lead, you will join us on our journey and undertake a high-impact role responsible for the delivery of functional strategies and for embedding effective cyber security approaches across Post Office Branch services and technologies.

You will be working under the direction of the Head of Branch Cyber Security, providing expert cyber security leadership to teams delivering branch technology services by assuring that agreed controls, standards and patterns are applied consistently and proportionately. This role supports technology transformation by shaping and assuring security requirements, guiding security implementation, and ensuring security is embedded as the standard way of working. You will work collaboratively with key stakeholders across the business and help coordinate across CISO functions working with Security Architecture, Assurance, Risk and others to deliver security functions into the business.

This role offers you a unique opportunity to make tangible impact, drive innovation and contribute to the shaping of our organisation and the communities we serve. You will contribute to a culture of inclusion, continuous improvement, and high performance through professional leadership, influence, and collaboration across colleagues, suppliers and stakeholders.

How our people behave is as important to Post Office, as what is delivered. The Branch Cyber Security Lead will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

What We Can Do For You

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

Qualifications

What you’ll need to succeed

• Relevant cyber security certifications such as CISM, CISSP, CCSP, or equivalent cloud security qualifications.

Experience

• Proven experience managing cyber security risks and delivering mitigation strategies in complex environments.
• Broad knowledge across multiple security disciplines, including governance, compliance, assurance, and operations.
• Strong understanding of cloud and on-premise technologies, alongside security, regulatory, and data protection frameworks (e.g. Cyber Essentials Plus, NIST, ISO27001, ITIL, PCI DSS, GDPR).
• Experience implementing and monitoring IT controls within large organisations.
• Skilled in producing reports, dashboards, and documentation for technical and non-technical audiences.
• Proven ability to engage senior stakeholders and resolve complex issues through collaboration and influence.

Skills & Capabilities

• Customer-focused approach with a commitment to organisational values.
• Self-motivated, resilient, and able to work independently in changing environments.
• Growth mindset with a passion for continuous learning and improvement.
• Strong stakeholder management and relationship-building skills.
• Excellent communication skills, translating complex technical concepts for diverse audiences, including board-level stakeholders.
• Ability to influence outcomes through pragmatic recommendations, expert assurance, and collaborative working.

About Us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

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