Business Operations Coordinator

About this role

About Adam Grooming Atelier

Adam Grooming Atelier is where craftsmanship, precision, and hospitality come together to redefine the future of modern men’s grooming. With 14 stunning locations across Central London and a flagship presence in the U.S. we’ve created a brand that blends traditional barbering artistry with world-class luxury experiences.

As we continue to grow, we’re looking for a highly organised and proactive Operations Coordinator to support the smooth day-to-day running of our multi-site premium retail business. Working closely with the Operations Manager, you’ll play a key role in coordinating operations across our stores, supporting facilities, procurement, logistics, and administrative processes to ensure everything runs efficiently and to the highest standards.

This role is ideal for someone who thrives in a fast-paced environment, enjoys variety in their work, and takes pride in creating structure and keeping operations running seamlessly behind the scenes.

Key Responsibilities

• Support the day-to-day operations across our 14 luxury ateliers, helping ensure a seamless, consistent, and premium client experience at every location.
• Act as a central coordination point between head office, store teams, suppliers, and contractors to ensure operational requests are handled efficiently and professionally.
• Manage and process customer and operational orders, liaising with suppliers and internal teams to ensure accurate, timely, and high-quality delivery.
• Coordinate procurement across all locations, ensuring premium grooming products, retail items, and operational essentials are consistently stocked in a cost-effective and organised manner.
• Oversee facilities and maintenance coordination across all sites, arranging contractors, tracking maintenance requests, and helping maintain every location to the highest operational and presentation standards.
• Maintain operational documentation, trackers, reports, invoices, and records with strong attention to detail and accuracy.
• Support operational logistics, scheduling, reporting, and administrative processes to ensure smooth day-to-day business operations.
• Assist with health & safety coordination, compliance documentation, and routine operational checks across all locations.
• Support the Operations Manager with daily operational execution, business improvement initiatives, and longer-term strategic projects that support company growth and scalability.
• Contribute to the development and coordination of tailored corporate grooming packages and partnerships, helping position ADAM as a leading premium grooming and corporate wellness brand.
• Identify opportunities to improve operational efficiency, communication, and internal processes across the business.

What We’re Looking For

• Strong organisational skills with excellent attention to detail
• A proactive and solutions-focused mindset
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Comfortable coordinating with suppliers, contractors, and internal teams
• Previous experience in operations, facilities, administration, retail, hospitality, or similar environments
• Proficiency in MS Office and Google Workspace (Excel, Word, Outlook, Google Sheets, etc.)
• Someone reliable, hands-on, and eager to grow within a scaling business

Why Join Us

• Real career progression in a fast-growing brand
• Staff discounts across all ADAM services and product ranges
• Company events
• Birthday day off

Where You’ll Work

This is a full-time, in-person role based between our Central London head office and store locations across London.

Application Note

Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback. If you have not heard from us within 14 days, please assume your application has not been successful.

Benefits

• Company events
• Store discount

Work Location: In person

About facilities & operations roles for ex-police

Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.