CCTV Operator

About this role

CCTV Operator

Permanent

Hours: Full time, 60 hours a week, 5 days a week, 07:00 - 19:00

Pay: £17.42 oh

Join Wilson James as a CCTV Operator Wilson James is seeking a professional and vigilant CCTV Operator to join our security team at a prestigious corporate campus in Sunbury. This is a critical role responsible for monitoring CCTV systems, supporting incident management, protecting people and assets, and ensuring the highest standards of security and compliance. Working from a dedicated control room, you will play a key role in maintaining site safety, supporting emergency responses, and providing accurate evidential records when required.

• Monitor live CCTV, PTZ and ANPR systems across the site to identify security threats, suspicious activity and safety concerns.
• Maintain constant situational awareness across multiple buildings, car parks, public areas and pedestrian routes.
• Respond to alarms, incidents and security concerns, escalating appropriately to the Duty Security Manager.
• Coordinate and support on-site security officers through effective radio communications.
• Produce accurate incident reports, control room logs and evidential records.
• Extract and securely preserve CCTV footage in accordance with GDPR and company procedures.
• Conduct routine system checks and report faults or equipment issues promptly.
• Maintain strict confidentiality and ensure only authorised individuals access the control room and CCTV systems.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• *Financial*support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for

• Valid SIA DS and CCTV Licence.
• Proven experience operating CCTV systems within a control room, security operations centre, or surveillance environment.
• Strong observation and analytical skills with the ability to monitor multiple camera feeds effectively.
• Excellent written and verbal communication skills, including report writing and incident logging.
• Experience handling and preserving evidence while maintaining a clear chain of custody.
• Knowledge of UK GDPR, Data Protection legislation and CCTV best practice.
• Ability to follow site procedures, SOPs and security protocols with minimal supervision.
• Professional, reliable and customer-focused approach with excellent attention to detail.

Desirable

• First Aid at Work qualification.
• AED/Defibrillator certification.
• Full UK Driving Licence.

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.