Cyber Fraud Senior Analyst

About this role

About The Job

Job summary

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The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention.

Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission.

Job Description

As a Cyber Fraud Senior Analyst, you will play a key role in identifying, investigating, and mitigating identity related and cyber enabled fraud impacting HMRC services. Working within the FPC, the role blends cyber security, data analytics, and operational fraud response, combining advanced analytical techniques and threat based thinking, to protect customers and HMRC from emerging threats.

A Cyber Fraud Senior Analyst is responsible for detecting, analysing, and responding to cyber enabled and identity related fraud affecting HMRC's digital services.

This role is critical in enabling HMRC to stay ahead of adversaries. You act as both a technical specialist and an operational decision maker-identifying suspicious activity, supporting investigations, guiding interventions, and improving HMRC's fraud detection capabilities.

Person specification

Data Analysis & Tool Development

Innovate with new tools and techniques to enhance data analysis capabilities. Detect suspicious identity-related activity using methods like data mining, data matching, clustering, and outlier detection. You will also use your experience of scripting, to proactively search and discover anomalies.

Investigation

Investigate anomalies and suspicious activity, applying intelligence-led approaches to disrupt fraudulent behaviour.

Case Management

Lead and advise on complex and sensitive fraud investigations. Be the escalation point for high-impact or difficult data analysis cases.

Innovation

Support innovation and continuous improvement in fraud prevention techniques, leveraging automation, anomaly detection, and advanced analytics to stay ahead of evolving threats, and ensure a prompt and effective response.

Team Development

Provide day-to-day guidance and mentorship to junior analysts, supporting their development, guiding fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function.

Strategic Reporting & Leadership

Support and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights.

Cross-functional Collaboration

Act as the key liaison across multiple Fraud Prevention Centre and HMRC teams, contributing to planning by interpreting the broader fraud threat landscape.

Adaptability

Embrace ambiguity in this evolving role, contributing flexibly as the team grows and responsibilities expand.

Essential Criteria

• Proven experience in fraud detection, cyber security, or threat intelligence within a large organisation.
• Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Intelligence) methods.
• Data analysis skills and experience with large data sets, with proficiency software development and scripting complex queries in analysis environments.
• Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools.
• A degree in Data Analysis, Data Science, Information Security, Cyber Security, or at least previous experience in a relevant cyber role.
• Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting.
• A sound understanding of Identity, Verification and Authentication principles.

Desirable Criteria

• Strong communicator across both technical and business domains, with the ability to influence and mentor team members and stakeholders.
• Skilled in reporting, presenting, and visualising complex data in creative, digestible formats.
• Technical understanding of web services (e.g. cookies, IP addresses, authentication processes) and experience using SIEM platforms such as Splunk.
• Scripting skills (e.g., Excel functions) and awareness of fraud risks in digital services.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

For more information on where you might be working, review this information on our locations (opens in a new window)

These Sites Are

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Telford Plaza, Telford - moving to Parkside Court, Telford
• Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford

You will be given more information about what this means at the job offer stage.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Additional Security Information

The successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post *but*must already hold or be willing to obtain Security Check (SC) clearance level before starting the role.

Technical Skills

We'll assess you against these technical skills during the selection process:

• Technical Question based on Digital Forensics
• Technical Question based on Incident Response

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

About fraud prevention roles for ex-police

Fraud investigation, detection and financial-crime roles in banks, insurers and public bodies. Detective and economic-crime backgrounds map straight across, often with hybrid working and clear progression.