Cyber Security ServiceNow SecOps Analyst

About this role

Cyber Security ServiceNow SecOps Analyst (Health Manager Level 4)

Drive and oversee ServiceNow Security Operations (SecOps) capabilities to streamline threat intelligence, incident response, and vulnerability management across enterprise cyber security teams.

• Temporary Full Time Exempt for up to 12 months
• Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
• Attractive salary, $153,559 to $182,954 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Monday 31st August 2026

Join the Team

As a Cyber Security ServiceNow SecOps Analyst, you won’t just support a system, you will be involved in designing and improving how cyber incidents and vulnerabilities are managed across one of Australia’s largest and most complex environments.

Working with cyber operations, threat intelligence and IT teams, you’ll use ServiceNow SecOps to build practical, scalable solutions that improve how issues are identified, triaged and resolved. This is an opportunity to influence both platform design and operational processes, ensuring NSW Health is equipped to respond quickly and effectively to evolving cyber risks.

In this role, you will

• Own and enhance the ServiceNow SecOps platform, designing how cyber incidents and vulnerabilities are managed end-to-end across NSW Health.
• Build and configure workflows, playbooks and automations that improve how incidents are triaged, investigated and resolved.
• *Integrate*ServiceNow with cyber security tools such as Microsoft Sentinel, Microsoft Defender and Tenable to enable a centralised view of threats and vulnerabilities.
• Work closely with cyber, IT and business teams to translate operational requirements into practical, secure platform solutions.
• *Develop*dashboards, reports and documentation to support visibility, performance tracking and sustainable service delivery.
• *Provide*expert input into platform design and improvements, contributing to the evolution of cyber operations capability across NSW Health.

View the Position Description.

About You

You’ll be someone who

• Brings strong hands-on experience with ServiceNow (preferred) particularly within SecOps (SIR and/or Vulnerability Response).
• Can design and configure workflows, automations and playbooks that improve how cyber incidents are managed.
• Has experience integrating ServiceNow with tools like Microsoft Sentinel, Defender, Tenable or similar.
• Is comfortable working across teams, translating requirements into solutions and influencing outcomes in a complex environment.
• ServiceNow certification and/or familiarity with frameworks like Essential Eight, ISO 27001 or NIST would be beneficial, but not essential.

What’s in it for You?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Allocation day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

How to Apply

Submit your most up to date *resume*(up to 5 pages) and *cover letter*(up to 2 pages) highlighting your relevant ServiceNow SecOps work and experience. While we accept AI use - we want your application to feel genuine and true to you.

For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Aoife and quote REQ687192.

Previously unsuccessful applicants for this role need not apply again.

Important information

• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks.
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.

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