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Estate Manager

Rendall & Rittner · London, Greater London

Type
Full-time
Posted
5 days ago

Overview

Your incident command and compliance experience directly applies to managing estate safety, contractors, and resident issues.

About this role

ESTATE MANAGER

  • Rendall & Rittner
  • £55,000 - £65,000
  • Coronation Square - E10 5UJ
  • Monday - Friday 0800 - 1700

DEVELOPMENT DETAILS

You’ll lead the day-to-day operations at a new-regeneration community of around 420 homes arranged across six contemporary blocks in Leyton. Residents enjoy private balconies and views over landscaped courtyards, creating a calm, green setting in the heart of East London. With the Underground an eight-minute walk and Overground links nearby, it’s a well-connected development with a vibrant resident mix and a strong neighbourhood feel.

ROLE EXPECTATIONS

You will be the on-site figurehead, ensuring the development runs safely, smoothly and to a high standard every day. You’ll manage contractors and concierge/cleaning teams, uphold compliance, deliver excellent resident service, and keep the estate immaculate. You’ll balance time on the floor with proactive planning, reporting and continuous improvement.

What Success Looks Like

  • Residents feel listened to, informed and supported, with swift resolution of queries and issues.
  • The estate is visibly well-kept, safe and compliant, with clear records for all checks, permits and audits.
  • Contractors deliver to specification, on time and within budget, with performance tracked and improved.
  • Planned and reactive maintenance is prioritised effectively, minimising disruption and risk.
  • Service charge spend is controlled and transparent, with accurate forecasting and variance reporting.
  • Stakeholders receive timely, concise updates and action plans, building trust and confidence.

How You'll Spend Most Of Your Time

  • Conducting regular building and estate inspections, logging actions and following through to completion.
  • Leading and coordinating onsite teams and contractors, from cleaning and landscaping to M&E and security.
  • Managing health, safety and fire compliance, maintaining up-to-date registers, permits and site documentation.
  • Handling resident communications, enquiries and meetings, and issuing clear development updates.
  • Monitoring budgets, approving works, and preparing reports on performance, risk and compliance.
  • Planning preventative maintenance and minor projects to protect asset quality and resident experience.

Who This Role Is For

  • You put residents first and communicate with clarity, empathy and professionalism.
  • You enjoy being visible on site, spotting issues early and taking ownership to get things done.
  • You are organised and data-minded, comfortable with logs, permits, reports and compliance detail.
  • You build constructive relationships with contractors and colleagues to drive high standards.
  • You thrive in a fast-paced environment, juggling priorities while staying calm and solution-focused.

Experience That Helps

  • Managing mid-rise multi-block residential developments or similar complex sites.
  • Overseeing contractor performance, tendering small works and monitoring SLAs.
  • Hands-on experience with H&S, fire safety routines and statutory building compliance.
  • Budget monitoring, invoice approvals and producing clear operational reports.
  • Using property management systems and digital tools to track tasks and communication.

What We Offer

  • 25 days holiday plus bank holidays
  • Enrolment into the Rendall & Rittner pension scheme
  • Employee assistance programme supporting family, health, money and work
  • Employee referral scheme
  • Team uniform* subject to development
  • Fully funded training and development opportunities
  • Access to discounts across travel, retail, fitness and entertainment

About Rendall & Rittner

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

How We Hire

  • Initial conversation with our talent team
  • Interview focused on your on-site leadership, resident service approach, H&S/compliance knowledge, and how you plan and deliver through others

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

About facilities & operations roles for ex-police

Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.

See all facilities & operations jobs in London

Why this fits a police background — match score 70/100

  • Evidence & case files
  • Working to legislation & regulation

What facilities & operations roles pay ex-police

Advertised UK ranges, editorial estimates reviewed July 2026

Operations coordinator£28,000–£36,000
Facilities manager£38,000–£52,000
Operations manager£45,000–£60,000
Senior / regional operations manager£55,000–£75,000
Full facilities & operations salary guide →

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