About this role
Full Time | 37.5 hours | Group Support Lichfield
Do you have strong organisational skills, great attention to detail and experience in facilities or compliance administration? We're looking for a proactive Facilities & Compliance Coordinator to help keep our UKwide services safe, compliant and operating smoothly.
In this varied, fastpaced role, you’ll provide firstline support for reactive, planned and statutory maintenance activity across our estate. You’ll work closely with Operations, Finance, Property Managers and Maintenance teams to ensure that our services meet all compliance, safety and quality requirements.
What you’ll be doing
- Managing and maintaining accurate statutory and compliance records across multiple sites
- Logging, allocating and tracking work orders using our CAFM system
- Liaising with maintenance operatives and external contractors, chasing quotes and progress updates
- Monitoring SLAs and escalating where service levels fall below expectations
- Ensuring all compliance certificates and documentation are stored correctly and accessible to Service Managers
- Producing reports, data insights and presentations for the management team
- Supporting with training records and occasional frontdesk cover at Group Support
What we’re looking for
- 2+ years’ experience in a Facilities Management or compliancefocused admin role, ideally supporting a multisite operation
- Confident user of CAFM or property management systems
- Strong MS Word, Excel and Outlook skills (advanced level)
- Excellent communication skills and the ability to work with stakeholders at all levels
- Highly organised with strong attention to detail and accuracy
- A proactive, solutionsfocused approach and ability to manage competing priorities
- Resilient, selfmotivated and able to work independently as well as part of a wider team
Why join us?
- A collaborative, supportive Facilities & Compliance team
- A role with genuine purpose ensuring safe, highquality environments for the people we support
- Opportunities to develop FM, compliance, analytical and reporting skills
- A varied workload where no two days are the same
If you're an organised, detailfocused facilities professional looking for your next challenge, we’d love to hear from you.
About facilities & operations roles for ex-police
Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.
See all facilities & operations jobs in Birmingham →Why this fits a police background
- Working to legislation & regulation
What facilities & operations roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Operations coordinator | £28,000–£36,000 |
| Facilities manager | £38,000–£52,000 |
| Operations manager | £45,000–£60,000 |
| Senior / regional operations manager | £55,000–£75,000 |