About this role
Home, a place where you belong
Join us to expertly manage our award-winning, city centre, Head Office facilities at One Strawberry Lane in Newcastle. More than just an office, our nationally recognised sustainable workplace is home to colleagues, tenants, visitors and a vibrant public-facing café. As Facilities Manager, you’ll lead the day-to-day operations of our building, ensuring everyone enjoys a safe, compliant, sustainable and well-maintained environment in which to work or visit.
We're looking for someone whose personality is as engaging and memorable as our building itself, someone who takes pride in maintaining exceptional workspace standards and will be technically brilliant - ensuring everyone has an seamless workspace experience.
What you’ll do
- Manage maintenance activity to keep our workplace reliable and at a high standard.
- Lead safe and compliant building facilities management including Health and Safety, Fire Safety, site security and business continuity.
- Lead a small team, oversee supplier and contractor relationships and play a key role in maintaining and enhancing a workplace that people genuinely enjoy spending time in.
- Use building data and feedback to drive continuous improvements.
- Monitor and maintain smart workplace technology.
Why join us
This is a fantastic opportunity to manage a distinctive and BCO award-winning workplace. One Strawberry Lane is nationally recognised, with Smart and Wired score accreditation. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role
You have
- Experience in commercial office workspace facilities management in a busy workplace environment with the ability to manage expenditure and services, ensuring value for money. This is essential.
- Knowledge of statutory and non-statutory workplace compliance, including maintenance, health and safety, fire safety, security and business continuity.
- Experience of coordinating planned, reactive, and cyclical maintenance across the commercial office sector.
- Experience of managing suppliers and contractors against agreed service standards.
- A background in overseeing services such as cleaning, security, waste, building maintenance and musty include workspace FM Innovation/tech.
Stronger together
- We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- You’ll work Monday to Friday, 37.5 hours per week.
- You’ll be based at our office at One Strawberry Lane.
- What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year
- 2 paid volunteering days each year
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- 800+ discounts on shops, holidays, days out, tech and more
- Top 20 in the UK for Wellbeing.
Finally
For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
About facilities & operations roles for ex-police
Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.
See all facilities & operations jobs in Newcastle upon Tyne →Why this fits a police background — match score 85/100
- Incident command & response
- Working to legislation & regulation
- Security operations
What facilities & operations roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Operations coordinator | £28,000–£36,000 |
| Facilities manager | £38,000–£52,000 |
| Operations manager | £45,000–£60,000 |
| Senior / regional operations manager | £55,000–£75,000 |