Facilities Manager

About this role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:*

As a Facilities Manager at JLL, you'll be at the heart of delivering exceptional facilities services for the Australia Post Enterprise portfolio. This role puts you in charge of operating and maintaining designated properties while managing financial, technical, maintenance, procurement, asset and vendor programs. You'll work collaboratively with a large, experienced FM team where we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. Your focus will be on building strong stakeholder relationships across the business to ensure service delivery expectations are consistently met without introducing financial or tenure risk.

*Based at the parcel sorting site in Minchinbury, NSW,*you'll be part of a culture where we support each other's wellbeing and champion inclusivity and belonging across teams as we collectively shape a brighter way forward.

An overview of the role:*

• Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
• Take responsibility for delivering customer and property services across your allocated portfolio of buildings
• Conduct regular building inspections and complete reports within governance timeframes for your respective portfolio
• Maintain compliance with regulations, client contract requirements and all facilities procedures
• Proactively contribute to the effective and efficient operations of your portfolio and share continuous improvement initiatives
• Liaise with facilities vendors and coordinate facilities works in conjunction with the JLL PDS account team
• Deliver facilities-related projects in line with agreed budgets and scope of works
• Proactively manage and monitor service outputs to achieve standards against KPIs and service level targets, reporting regularly to key stakeholders
• Understand the operational and technical requirements of the site elements for which JLL is responsible

Sounds like you? This is what we are looking for:*

• Prior experience in facilities, property management, hospitality or a related field
• Strong administrative skills with experience in front and back-office processes
• Demonstrated aptitude in interpreting and analysing numerical data for reporting
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Strong PC literacy and ability to manage daily activities using various systems
• Demonstrated client reporting and continuous improvement capabilities
• Understanding of reactive and routine maintenance provision, including 24-hour call-out/contact requirements across the allocated portfolio
• Tertiary qualifications in Property, Facilities or Trade-related fields (desirable)
• Understanding of basic technical aspects of property including Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical and Electrical systems, and BMS systems (advantageous)

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ525195

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

About facilities & operations roles for ex-police

Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.