Fraud Manager (946EA8D)

About this role

Referment is working with a growing financial services business to hire an experienced Fraud Manager.

This is a hands-on role with responsibility for developing and managing the organisation's approach to fraud prevention, detection and investigation.

You'll work across a range of fraud risks, combining day-to-day operational oversight with the development of longer-term fraud strategies, controls and processes.

The role would suit someone who has worked within a fast-moving financial services environment and is comfortable taking ownership of fraud issues from identification through to resolution.

The Role

Your Responsibilities Will Include

• Developing and maintaining fraud prevention and detection strategies.
• Monitoring customer activity and identifying potentially fraudulent behaviour.
• Investigating suspected fraud and determining appropriate action.
• Identifying emerging fraud trends, patterns and vulnerabilities.
• Reviewing and improving fraud controls and operational processes.
• Using data to understand fraud performance and identify areas of risk.
• Supporting customer verification and KYC processes.
• Maintaining relevant fraud and financial crime policies.
• Managing fraud reporting and external reporting requirements where appropriate.
• Working with teams across the business to ensure fraud considerations are incorporated into products and processes.
• Supporting the wider development of the organisation's fraud and financial crime framework.

What We're Looking For

We're looking for someone with significant experience working within fraud prevention, fraud operations or financial crime in a regulated financial services environment.

You'll Ideally Have

• Around 5+ years' experience within fraud or financial crime.
• Experience identifying and investigating different types of customer and transactional fraud.
• Strong knowledge of fraud detection and prevention techniques.
• Experience developing or improving fraud controls and processes
• Strong analytical skills and the ability to identify patterns within customer or transactional data.
• Experience working with KYC and customer verification processes.
• An understanding of the UK financial services regulatory environment.
• Strong communication skills and the ability to work with teams outside of Fraud and Compliance.
• The ability to operate independently and take ownership of problems

Experience within consumer finance, lending, payments, banking or another technology-enabled financial services business would be particularly relevant.

This could suit someone currently working as a Fraud Manager, Fraud Risk Manager, Financial Crime Manager, Fraud Strategy Manager or Senior Fraud Analyst who is looking to take greater ownership of a fraud function.

#Referment

About fraud prevention roles for ex-police

Fraud investigation, detection and financial-crime roles in banks, insurers and public bodies. Detective and economic-crime backgrounds map straight across, often with hybrid working and clear progression.