Harry Potter Retail Store - Security Officer

About this role

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are seeking a highly skilled *SIA Licensed Security Officer*to support the daily operation of one of our flagship retail clients - the new Harry Potter Store on Oxford Street. You will be part of a team of five Security Officers per shift, ensuring all customers have a safe and enjoyable experience.

The role requires officers to maintain a professional and highly visible presence throughout the shop floor by conduction dynamic patrols, using observation and situational awareness, using initiative to identify and respond appropriately to security, safety and customer service concerns.

You will be working an average 42 hours per week on a 4 on 4 off rotation, shifts will be 12-hours with alternate timings.

What we offer

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus
• A valid SIA Front-Line License - essential
• Previous experience within a retail, hospitality, or high-footfall environment is desirable
• Excellent observation and situational awareness skills
• A professional and proactive approach
• Ability to remain calm, composed and professional when dealing with challenging situations, incidents or emergencies
• Able to achieve vetting to BS7858 Standards

What are you going to do

• Maintain a highly visible, professional and approachable security presence throughout the Harry Potter Shop, Oxford Street.
• Conduct dynamic shop-floor patrols, actively observing the retail environment,
• Support the prevention and detection of theft, criminal activity and other security-related incidents.
• Continuously apply your SIA skills and security knowledge.
• Build positive and professional relationships with colleagues and client personnel, contributing to a strong security culture across the store.
• Perform ad hoc duties as directed.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.