IT Operations & Cyber Lead

About this role

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further.

As IT Operations & Cyber Lead, you will manage Humanoid’s *corporate IT environment,*ensuring it is secure, reliable, and scalable as the company grows.

This is a hands-on leadership role, combining responsibility for end-user computing, identity and access management, corporate networking, and cyber security operations.

You Will Partner Closely With

• Engineering team, who manage product infrastructure (AWS, CI/CD, robotics environments);
• ITSM Lead, who manages service process, management and support
• The IT Director, to align on overall strategy, operational reliability, governance, and security maturity with business growth.

What You'll Do

• Own Humanoid’s corporate IT environment – covering endpoints, networks, identity, and security – ensuring reliability, scalability, and compliance.
• Lead end-user computing and identity management, including device lifecycle, MDM, SSO/MFA, and access provisioning in partnership with ITSM.
• Implement, operate and continually improve cyber defences across endpoints and SaaS platforms: vulnerability management, EDR/SIEM, and incident response.
• Manage vendors and core infrastructure partners, ensuring cost-effective delivery, timely patching, and contract governance.
• Maintain secure, high-performance connectivity for offices, labs, and remote users; coordinate with Engineering on network separation and integration.
• Define and enforce IT and security standards, policies, and backup / recovery procedures that meet ISO 27001 / SOC 2 / GDPR expectations.
• Monitor and report IT and security health, highlighting risks, incidents, and KPIs to the IT Director, and feed improvements into the IT roadmap.

What We're Looking For

• Proven experience leading IT operations and cyber operations in high-growth or technology-driven organisations.
• Hands-on expertise in:
• Identity & Access Management (Google Workspace, Azure AD, Okta or similar)
• Endpoint Management (Intune, Jamf, or similar)
• Corporate Networking (LAN / Wi-Fi / VPN / firewalls)
• Cyber Security Operations (EDR, SIEM, vulnerability management, incident response)
• Demonstrated ability to define and enforce standards and processes that combine agility with control.
• Strong vendor and stakeholder-management capability.
• Excellent communication skills; able to bridge technical and non-technical audiences.
• Comfortable in a start-up/scale-up environment — pragmatic, adaptable, and ownership-driven.

Desirable

• Experience supporting ISO 27001 or SOC 2 certification efforts.
• Experience automating IT workflows via scripting (PowerShell, Python, or equivalent).
• Exposure to robotics, IoT, or AI product environments.
• Knowledge of ITIL-based service processes.
• Familiarity with secure development or DevSecOps concepts.

What We Offer

• Competitive equity: stock options with meaningful upside as we scale.
• 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
• Private healthcare, including virtual and in-person care.
• Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
• Free daily breakfast, catered lunch, and snacks in-office.
• Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
• Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

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