Loss Prevention Triage Coordinator

About this role

TJX Australia

At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

We're looking for an analytical and proactive Loss Prevention Triage****Coordinator to join our Loss Prevention team. Reporting to the Central Loss Prevention Manager, you'll play a key role in identifying risk, analysing incidents, supporting investigations and helping protect our people, stores and assets.

This role operates on a rotating roster, including weekend coverage, with weekend shifts worked remotely from home.

What You'll Do

• Analyse incident reports, CCTV footage and intelligence data to identify risks and trends.
• Triage and escalate theft, fraud, organised retail crime and safety incidents.
• Support Loss Prevention teams with actionable intelligence and investigation referrals.
• Monitor compliance, identify process gaps and provide insights to reduce shrink.
• Partner with Operations, HR, Finance, WHS and external stakeholders to drive positive outcomes.

What You'll Bring

• Experience in Loss Prevention, Investigations, Asset Protection, Intelligence, Security or a related field.
• Strong analytical and problem-solving skills.
• Experience working with CCTV, incident management or intelligence platforms.
• Excellent communication and stakeholder management skills.
• A curious mindset and passion for uncovering insights that make a difference.

Why TJX?

• Flexible hybrid opportunities
• Career growth opportunities within a global retailer.
• Be part of a team that protects our people, profits and operations.
• Make a real impact in a fast-paced, growing business.
• Exposure to large-scale investigations, intelligence and risk management initiatives

If you're passionate about investigations, intelligence and making data-driven decisions, we'd love to hear from you.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

Level 5 189 O'Riordan Street

Remote Type

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