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AfterDuty

Operations Manager

Biffa · Birmingham, West Midlands

Type
Full-time
Posted
5 days ago

Overview

Your experience running a shift or custody suite prepares you directly for managing site operations and multi-disciplinary teams.

About this role

Operations Manager

Monday to Friday (37.5 hours per week)

Shift: 12:00 - 20:00

A quick look at the role.

Reporting to the Site Manager, you will support the day-to-day running of site operations, overseeing the processing of plastic, cans and glass. Working closely with the Safety, Engineering, Logistics and Quality teams, you will help manage operational performance, compliance and staff development across a 24/7 operation.

You will assist in ensuring the site operates safely, efficiently and in full compliance with all relevant health and safety, environmental and permit requirements. The role also involves supporting continuous improvement initiatives to enhance operational efficiency, productivity and profitability while maintaining high standards of performance and service delivery.

Your core responsibilities.

  • Develop and improve the safety culture (reducing incidents and accidents). Monitoring compliance and setting achievable targets for continual Improvement to keep staff safe. Review weekly H&S statistics & ensure that all incidents are reviewed, and improvements actioned.
  • Oversee operations at site ensuring safe operation of all facilities in line with business needs and site permit; including deputising for Site Manager if required.
  • To contribute to the achievement of P&L Budget for the year.
  • Monitor performance (Downtime/yields/safety) against targets, identifying and addressing shortfalls and recognising opportunities to improve against budget across all areas of responsibility.
  • The Operations Manager should deal with any safety non-conformities immediately and communicate any finding to the Safety and Compliance Manager tracking risks and trends and highlighting areas of potential improvement.
  • The majority of the post holder’s time will be spent managing site while focusing on Production and providing practical guidance, support and assistance regarding operations, including creation of production reports. A large proportion of the role will also include collating reports for the Management team to aid in the identification of trends, deficiencies, and improvements.
  • The role will be expected to manage production related tasks of moderate to high complexity.

Requirements

Our essential requirements.

  • Proven experience managing operations within a fast-paced, high-pressure environment.
  • Strong leadership skills with experience managing and developing multi-disciplinary teams.
  • Sound understanding of health and safety legislation, environmental compliance and ISO standards.
  • Experience managing budgets, controlling costs and interpreting financial performance data.
  • Good knowledge of engineering, operational and logistics functions, with a practical approach to problem solving.
  • Relevant qualifications such as IOSH (minimum), with COTC Level 4 and strong operational, technical and behavioural competencies desirable.

Benefits

And here’s why you’ll love it at Biffa.

  • Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
  • Competitive salary.
  • Generous pension scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Life cover.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

About facilities & operations roles for ex-police

Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.

See all facilities & operations jobs in Birmingham

Why this fits a police background — match score 75/100

  • Working to legislation & regulation
  • Training & coaching delivery

What facilities & operations roles pay ex-police

Advertised UK ranges, editorial estimates reviewed July 2026

Operations coordinator£28,000–£36,000
Facilities manager£38,000–£52,000
Operations manager£45,000–£60,000
Senior / regional operations manager£55,000–£75,000
Full facilities & operations salary guide →

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