Principal Investigations Officer

About this role

Public Sector People are working with QLD State Government Department, who are seeking a Principal investigations Officer – A07 to investigate high risk and sensitive practitioner conduct and/or performance complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within the last 12 months.

Opportunity

• Principal Investigations Officer
• ASAP Start
• Initial contract until 24th December 2026 + extension
• QLD State Government
• Brisbane CBD
• Pay rates from $87 per hour + super

The Principal Investigations Officer is responsible for undertaking high-quality complex investigations of service complaints against services and practitioners in Queensland. The role will also assist the Manager with coaching and mentoring of staff.

• Investigate high risk and sensitive practitioner conduct and/or performance complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months.
• Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced in an appropriate manner and appropriately documented in accordance with organisational policy.
• Work collaboratively with representatives within the organisation to establish strategic stakeholder management with key officers.
• Assist with the implementation of systems and processes, mentor and coach staff to ensure effective case management and development of staff skills.

Important to note

This work involves regular exposure to personal and private information, which may be confronting. Sensitive management of this information is critical. The successful candidate will have personal qualities that include well developed resilience and tact, and strategies for managing what may be stressful and distressing situations.

What We Are Looking For

• Demonstrated experience in conducting high risk, sensitive or complex investigations, evidence gathering including the use of investigative powers, investigative interviewing and obtaining statements from vulnerable complainants or witnesses in a timely manner.
• Well-developed analytical and written communication skills and the ability to prepare detailed reports on findings, recommendations and comments arising from investigations.
• A relevant tertiary qualification or Certificate IV in Government (Investigations) is essential.
• Available to start immediately

As an *approved Government*recruitment partner Public Sector People are ideally placed to assist you in your search for your next temporary or permanent opportunity.

Best of luck!

About investigation roles for ex-police

Investigator roles across corporate, insurance, financial and public-sector settings. A Certificate IV in Government Investigations, interviewing experience and case-file discipline are exactly what these employers struggle to hire.