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Risk & Regulatory Compliance Officer - TeamKids HQ

TeamKids · Melbourne, Victoria

Type
Full-time
Posted
Today

Overview

Your policing background gives you a strong grounding in regulatory compliance, evidence handling, and stakeholder management, which are directly relevant to this role's oversight of child safety standards and regulatory requirements. However, the role specifically requires deep knowledge of the National Quality Framework and early childhood education qualifications, which are not typically covered by a policing career. Your incident command and investigation experience would help, but the sector-specific expertise is a significant gap.

About this role

  • Work in an established team in a vibrant, inclusive workplace culture.
  • Enjoy flexible conditions and extra perks (hello 'Me' days!).
  • The opportunity to influence quality and compliance.

About us

At TeamKids, we're not just leaders in Outside School Hours Care (OSHC) - we're creators of joy, laughter, and unforgettable moments for children every single day! From exciting before and after school programs to action-packed holiday adventures, we're all about delivering the extraordinary.

Our core values - Fun, Innovative, Involved, Remarkable, and Genuine - aren't just words; they're the heart of everything we do. If you're the superstar we're searching for, we bet these values light you up too!

We're looking for a Risk & Regulatory Compliance Officer to join our Quality & Compliance Team. This is an exciting opportunity for someone who knows the education and care sector inside out and enjoys working collaboratively to navigate compliance, support services and strengthen quality across a growing national organisation.

If you're passionate about child safety, regulatory excellence and making a genuine impact, we'd love to hear from you.

Reporting to the National Quality & Compliance Manager, you'll play a key role in supporting TeamKids services to meet the National Quality Framework, National Regulations and Child Safe Standards.

You'll work closely with our Operations, Quality & Compliance and Child Safeguarding teams, providing advice and guidance during regulatory matters, supporting investigations and complaints, monitoring legislative changes and helping ensure our services continue to provide exceptional care for children.

No two days are the same. One day you could be supporting a service through an Assessment and Rating visit, the next you'll be reviewing new regulatory changes, liaising with government agencies or helping implement improvements across the business.

What you'll be doing

  • Support services during Assessment & Rating visits, compliance visits and regulatory investigations.
  • Respond to enquiries from Regulatory Authorities and other government agencies.
  • Partner with Regional Managers and Operations teams to provide practical compliance advice.
  • Support incident and complaint investigations, including communication with families and external agencies where required.
  • Assist with Assessment & Rating preparation and quality improvement initiatives.
  • Monitor changes to legislation, government policy and the National Quality Framework.
  • Assess emerging regulatory risks and support implementation of new requirements across TeamKids.
  • Maintain accurate compliance records, risk registers and documentation.
  • Conduct service visits to support continuous improvement and regulatory readiness.

About you

You'll be someone who enjoys balancing attention to detail with practical problem solving. You build strong relationships, communicate confidently with a range of stakeholders and remain calm when managing complex or sensitive situations.

You'll also bring

  • Minimum 3 years' experience within education and care services operating under the National Quality Framework.
  • Experience managing an early childhood or OSHC service, or multiple services.
  • Strong understanding of the Education and Care Services National Law, National Regulations and National Quality Framework.
  • Experience participating in or leading Assessment & Rating processes.
  • Knowledge of Child Safe Standards and child safeguarding practices across Victoria, NSW, Queensland and the ACT.
  • Ability to interpret legislation and translate it into practical operational advice.
  • A relevant qualification in Early Childhood Education and Care (Diploma or Degree preferred).
  • Current Working with Children Check (or equivalent) and ability to meet all TeamKids child safety requirements.

Experience working directly with Regulatory Authorities, NQA ITS and regulatory investigations will be highly regarded.

The Perks

  • Competitive Salary: Be rewarded for your expertise and contributions.
  • Hybrid Working Model: Enjoy the flexibility of working from home and the office.
  • Career Development & Mentoring: Grow your skills with ongoing support and opportunities.
  • Birthday Leave: Celebrate your special day with an extra day off on us!
  • *Me Days:*Take 4 extra quarterly "Me Days" to recharge and focus on yourself.
  • Employee Assistance Program: Access professional support for your well-being.
  • Generous Childcare Discount: Enjoy a 95% discount if your child attends a TeamKids service.
  • Exclusive Discounts: Access savings on health insurance, gym memberships, and everyday retail items.

This is an outstanding opportunity for you to truly support the excellence that TeamKids is currently delivering.

We can't wait to hear from you.

Apply today!

At TeamKids, the safety and well-being of children is our highest priority. As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety.

We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care. This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child's safety, and are always seeking to be better and do better than yesterday.

About compliance & regulatory roles for ex-police

Compliance, AML/CTF and regulatory roles. Working to AUSTRAC, ASIC and APRA obligations is a stronger regulatory grounding than most civilian applicants can offer — firms increasingly recognise this.

See all compliance & regulatory jobs in Melbourne →

Why this fits a police background

  • Investigative casework
  • Working to legislation & regulation
  • Safeguarding & public protection
  • Training & coaching delivery

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