Safety and Security Team Leader

About this role

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the department

The Security Department forms part of the Estates & Facilities Directorate and is responsible for delivering a professional, responsive and customer-focused safety and security service across the Goldsmiths estate. Operating 24 hours a day, 365 days a year, the team works in partnership with students, staff, contractors and external agencies to maintain a safe, secure and welcoming environment for the University community. The department provides a wide range of services, including campus patrols, incident response, emergency management, control room operations, access control, CCTV and alarm monitoring, event support, safeguarding and the coordination of emergency responses. Supporting Goldsmiths’ commitment to student well being, inclusion and community engagement, the Security Team plays a vital role in protecting people, property and assets while contributing to a positive campus experience.

The Campus Safety and Security Team Leader role provides support to the Safety and Security Operations Manager to ensure Campus remains a safe, secure and welcoming environment for all students, staff and visitors. The post holder is responsible for supervising a team of Campus Security Control Team Officers and Campus Safety and Security and FOH Officers, daily operations, overseeing incident response, and supporting with compliance with university policies, procedures and legal obligations.

About the candidate

You will be an experienced and professional security leader with a strong commitment to creating safe, secure, and welcoming environments for students, staff, and visitors. You will possess proven leadership skills in managing and supervising front line security teams, ensuring high standards of operational performance, customer service, and community engagement. With a proactive and visible approach to campus safety, you will need to demonstrate the ability to coordinate daily security operations, oversee incident response, and support the effective delivery of safety and security services across a diverse university environment. You will be confident in leading teams, allocating resources, monitoring performance, and providing guidance and support to Security Control Officers and Campus Safety, Security, and Front of House staff. A strong communicator with excellent interpersonal skills, the candidate builds positive relationships with students, colleagues, contractors, and external stakeholders. with a customer-focused mindset, making them well-suited to the role of Campus Safety and Security Team Leader.

Benefits

We have generous benefits – an agile working environment, 22 days’ annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well being initiatives such as staff choir, running club, staff networks and creative writing classes.

Further Details

Job Description (PDF)

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At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

All applicants must evidence their right to work in the UK prior to commencing work with us.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.