About this role
Are you a confident and professional Retail Security Officer? Do you enjoy safeguarding people, products, and store environments while delivering a welcoming customer experience?
Join our team in Newhall and make a real difference!
In this role, you’ll be trusted with responsibility and play a vital role in safeguarding the store. Working closely with the Store Management Team, you’ll help prevent loss, manage risk and maintain high standards of safety and professionalism.
This is a full-time, permanent role with flexibility to work across daytime, evening and weekend shifts - ideal for someone who enjoys variety, responsibility and being an integral part of the store team.
What You’ll Be Doing
- Actively monitoring the store to identify, prevent and report incidents
- Operating and reviewing CCTV systems in line with company policies
- Supporting the enforcement of Health & Safety procedures
- Conducting investigations into stock loss, theft and fraud
- Engaging with customers and colleagues to resolve situations calmly and effectively
What You’ll Bring
We’re looking for someone who is alert, calm under pressure and confident in their approach, with a strong sense of responsibility and a customer-first mindset. Similar security experience isn’t essential, but the key skills and behaviours required include:
- Ability to follow procedures and remain composed in challenging situations
- Strong verbal and written communication skills
- Confidence handling difficult conversations in a professional manner
- Sound judgement, honesty, integrity and a strong work ethic
- A supportive team player who takes pride in doing the right thing
Why B&M?
There’s never been a better time to join. With strong leadership, big ambitions, and over 780 stores (and growing), we offer real opportunities to build your career. You’ll be joining a business that values integrity, teamwork and personal development where your contribution genuinely matters.
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/
Ready to secure your future with a growing business? Apply today!
B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
About security roles for ex-police
Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.
See all security jobs in Birmingham →Why this fits a police background — match score 85/100
- Financial crime & fraud
- Investigative casework
- Security operations
What security roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Security officer (SIA) | £24,000–£29,000 |
| Security supervisor / team leader | £28,000–£34,000 |
| Site / security manager | £38,000–£52,000 |
| Regional / operations security manager | £50,000–£65,000 |