Security Officer

About this role

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for students, staff, residents, contractors, and visitors across the UCL East Campus. This role combines front-of-house customer service duties with essential security functions including safeguarding, access control, accommodation support, and proactive patrols. Officers must uphold UCL values, demonstrate high professional standards, and ensure compliance with site procedures, including the Gallagher Access Control and Alarm Management System.

What we offer

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus.
• A valid SIA Door Supervisor License - essential
• Experience working in university campuses or student accomodation
• Practical knowledge of Gallagher Access Control System (or similar)
• Able to achieve vetting to BS7858 Standards

What are you going to do

• Provide a professional, friendly, and customer-focused presence at reception points and security desks
• Assist students, visitors, and contractors with wayfinding, enquiries, and building access procedures
• Escalate safeguarding matters to the Supervisor, UCL staff, or emergency services as required
• Conduct welfare checks when requested by Accommodation Services or Security Control
• Support procedures for student lock-outs, lost keys/cards, emergency room access, and
• incident reporting within accommodation blocks
• Badge creation and card activation/deactivation
• Door schedule monitoring
• Responding to door alarms, forced entry alarms, and technical alerts
• Monitoring intruder and fire panel integrations
• Conduct scheduled internal and external patrols of the site
• Identify hazards, maintenance issues, or suspicious activity and escalate appropriately
• Identify and report suspicious behaviour in line with SCaN and CT guidance
• Assist during campus events, tours, open days, and emergency situations
• Assist with Major Incident Procedures, lockdown operations, and first aid situations
• Work closely with the Control Room, Estates, and Emergency Services as required
• Maintain confidentiality and data protection compliance at all times (GDPR)

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.

About security roles for ex-police

Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.