About this role
Security Officer (SIA Door Supervisor) - Edmonton Green Shopping Centre (N9 0TZ)
Position: Full Time / Temp
Pay Rate: £13.45 per hour
Hours: 30 Hours Per Week
Shift Pattern: Monday to Sunday, 4 on 4 off rotation
Shifts: 07:00 to 19:00 and 19:00 to 07:00
Role Overview
We are seeking a professional and customer-focused SIA Door Supervisor to join the security team at Edmonton Green Shopping Centre. The successful candidate will play a vital role in ensuring the safety and security of visitors, tenants, contractors, and staff while maintaining a welcoming environment within the centre.
Key Responsibilities
- Conduct regular patrols throughout the shopping centre and surrounding areas.
- Maintain a visible security presence to deter crime and anti-social behaviour.
- Provide excellent customer service and assistance to visitors.
- Monitor public areas and respond appropriately to incidents.
- Enforce centre policies, including no-alcohol and designated smoking area regulations.
- Assist with lost children, vulnerable persons, and customer enquiries.
- Support retailers with shoplifting incidents while adhering to company procedures.
- Monitor and report health and safety hazards, defects, fire risks, and security concerns.
- Ensure rear fire exits remain clear and accessible.
- Report all incidents and maintain accurate records.
- Liaise with emergency services and centre management when required.
- Carry out inspections of vacant units, common areas, lighting, and security systems.
- Meet and greet contractors and visitors while maintaining security procedures.
Essential Requirements
- Valid SIA Door Supervisor Licence.
- Excellent communication and customer service skills.
- Ability to remain calm and professional in challenging situations.
- Strong observational and incident reporting skills.
- Reliable, punctual, and able to work flexible shifts.
- Basic IT skills for reporting and security systems.
- Ability to work independently and as part of a team.
Desirable Experience
- Previous shopping centre, retail, or customer-facing security experience.
- Experience dealing with anti-social behaviour and shoplifting incidents.
- Knowledge of health and safety procedures.
- CCTV experience would be advantageous.
Benefits
- Competitive hourly rate of £13.45 per hour.
- Overtime opportunities available.
- Ongoing training and development.
- Supportive team environment.
- Career progression opportunities within the security industry.
Ideal Candidate
The ideal candidate will be an experienced SIA Door Supervisor with strong customer service skills, a proactive approach to security, and the confidence to engage professionally with members of the public, retailers, contractors, and emergency services. Experience within a shopping centre or retail environment would be highly beneficial.
About security roles for ex-police
Security management, operations and consultancy roles. Years of operational policing — command, incident response, public order — translate directly into corporate security, and employers in this sector actively rate police experience.
See all security jobs in London →Why this fits a police background — match score 85/100
- Protection & firearms
- Multi-agency & police liaison
- Working to legislation & regulation
- Security operations
What security roles pay ex-police
Advertised UK ranges, editorial estimates reviewed July 2026
| Security officer (SIA) | £24,000–£29,000 |
| Security supervisor / team leader | £28,000–£34,000 |
| Site / security manager | £38,000–£52,000 |
| Regional / operations security manager | £50,000–£65,000 |