Crime Intelligence Investigator

About this role

Why Lodge Security?

Would you like to join an industry leading award-winning team that has been recognised by Opal and police forces across the country?

We have a rare chance to join the Boots Crime Intelligence Team, housed in the industry leading Boots security operations centre at the Boots head office campus in Nottingham

The purpose of the role is to review events submitted by stores to link people & vehicles, find, and attach evidence, and then pass evidence to Police with the aim of delivering successful outcomes on events caused by external people.

Key Responsibilities

• Efficiently reviewing CCTV systems to find and export CCTV evidence, write accurate witness statements, and report crimes to police on behalf of stores
• Join associated events linked by people and vehicles to create investigations
• Communicate effective with Police to deliver positive outcomes on investigations
• Participate in Lessons Learned reviews following any Opal referral declines to work towards more future acceptances
• Share success stories from positive outcomes to the management team so that the momentum from the team can be shared with the store estate for engagement purposes
• Prioritise events linked to top 10% of offenders, suspects in custody, and high culpability offenders i.e using weapons/violence
• Building and maintaining effective relationships with Police Forces and Opal
• Share best practises so that the teams Standard Operating Practices (SOP’s) contain the most effective and efficient way of doing things for reference and training
• Taking personal responsibility for data protection of the work undertaken, following all Boots policies to ensure compliance
• Maintain investigations with the following information; CRN’s Stocklists, Till Receipts and CCTV Images/Footage.
• Ensure any evidence is shared with relevant approved recipients as per process.

Key Skills / Knowledge

• Strong verbal and written communication skills to influence positive outcomes from Policing
• Ability to efficiently navigate IT systems
• Attention to detail and focus on quality
• Resilience and Agility to pivot quickly in the event of a new high value/volume offender(s)
• Prioritising own workload
• Understanding of ASCONE and different crime definitions

Requirements

• SIA Public Space Surveillance (CCTV) License.
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow procedures
• Calm under pressure

Desirable

• Applicants with a qualification in Criminology or a related field, or with relevant policing experience, are preferred.

We Offer

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer

Ready to make a difference? Apply now! We Want You!

Job Type: Full-time

Pay: £15.77 per hour

Application question(s)

• What is your postcode?
• Do you have a Full UK Driving License with access to your own vehicle?
• Can you give a brief summary of your experience relating to this role?

Licence/Certification

• CCTV License (preferred)

Work Location: In person