Enterprise Risk Manager

About this role

LiveMore exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come.

Using our unique LiveMore Mortgage Matcher® and LiveMore Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with LiveMore’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement.

LiveMore is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. As evidence of our growth, in June 2025 we were recognised as one of the Top 100 Fastest Growing Companies in the UK by the Business Leaders 500. In 2025, we grew our annual lending volumes by over 80% to lend c.£350m and completed our second £200m+ securitisation.

Role

The Enterprise Risk Manager is responsible for supporting the operation, maintenance and continuous enhancement of LiveMore’s Enterprise Risk Management Framework, with specific responsibility for helping to embed effective operational resilience, business continuity planning, risk event management and GDPR/data protection risk oversight across the business.

Working closely with First Line risk owners and senior stakeholders, the role will help ensure principal risks are identified, assessed, mitigated, monitored and reported appropriately, including risks relating to important business services, third-party dependency, continuity planning, information governance and personal data protection.

Responsibilities

• Support the ongoing development and maintenance of LiveMore’s Enterprise Risk Management Framework, ensuring risk management practices remain proportionate, effective and aligned to the needs of a growing UK mortgage lender.
• Maintain the Company’s Risk Register, Risk Taxonomy and Risk and Control Self-Assessments, ensuring risks and controls remain current, accurate and consistently assessed.
• Facilitate regular risk reviews with First Line risk owners, challenge risk assessments, track management actions and escalate overdue or material remediation items where appropriate.
• Support the identification, assessment and management of operational, conduct, regulatory, consumer duty, data protection, outsourcing, information security and operational resilience risks.
• Maintain the Risk Event and Incident Register, support root cause analysis, assess potential customer, regulatory, operational and data protection impacts, and ensure relevant lessons learned are incorporated into the control environment.
• Support the ongoing maintenance and development of LiveMore’s Operational Resilience Framework, including Important Business Services, impact tolerances, dependency mapping, scenario testing, remediation tracking and governance reporting.
• Maintain and coordinate Business Continuity Planning activity, including business impact analysis, continuity plans, testing schedules, lessons learned and action tracking with business owners.
• Support GDPR and data protection governance, including DPIAs, privacy risk assessments, data incident reviews, supplier due diligence, records of processing activity and monitoring of data protection actions.
• Prepare regular risk reporting, dashboards and management information for senior management, Risk Committee and Board-level governance as required.
• Support regulatory horizon scanning, impact assessments and the monitoring of FCA requirements, including Consumer Duty, SM&CR, MCOB, outsourcing and operational resilience expectations.
• Work with business stakeholders to identify emerging risks, control weaknesses and opportunities to improve the maturity of LiveMore’s risk and control environment.
• Provide practical guidance to colleagues on risk management, incident management, risk acceptance, control assessment and governance requirements.
• Promote risk awareness, accountability and constructive challenge across the organisation, supporting the embedding of a positive and proactive risk culture.

Requirements

• Sound knowledge of Enterprise Risk Management, Operational Risk and risk governance within a UK regulated financial services environment.
• Proven experience working within a mortgage lender, bank, building society or specialist lending organisation.
• Practical understanding of the principal risks facing mortgage lenders, including operational, conduct, regulatory, Consumer Duty, GDPR/data protection, outsourcing, information security, third-party and operational resilience risks.
• Experience maintaining Risk Registers, Risk Taxonomies, RCSAs, issue logs, incident registers or similar risk management tools.
• Experience supporting Operational Resilience and Business Continuity frameworks, including impact analysis, scenario testing, continuity plan maintenance, incident response and remediation tracking.
• Working knowledge of UK GDPR and data protection governance, including DPIAs, data incidents, supplier risk, privacy controls and the practical application of data protection requirements in a regulated financial services environment.
• Strong analytical and reporting skills, including the ability to produce clear MI, identify trends and explain risk issues to senior stakeholders and business teams.
• Excellent written and verbal communication skills, with the ability to prepare high-quality committee papers, action updates and risk reporting.
• Ability to work collaboratively in a cross-functional team environment while providing constructive challenge where required.
• Attention to detail, strong organisational skills and the ability to manage multiple priorities through to completion.
• Commitment to continuous improvement and professional development within the risk management field.

Benefits and environment

• Growth shares.
• Annual performance bonus (cash and growth shares).
• High-quality working environment.
• Hybrid working.
• 30 days’ holiday, plus UK bank holidays.
• Private health cash reimbursement plan.
• Employer pension contribution.
• Salary-sacrifice pension scheme, saving marginal rate on contributions.
• Salary-sacrifice nursery voucher scheme, as above.
• Employee assistance programme.

About risk & resilience roles for ex-police

Risk management, business continuity and emergency-planning roles. Contingency planning, threat assessment and multi-agency coordination experience from policing is directly transferable.