Facilities Manager

About this role

Ref

31598

Department

Operations

Employment type

Full-time

Description

We are commercial property specialists operating sites across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

We’ve just hit our*50th year* anniversary, operating across 8 regions*with over *120 buildings in our portfolio. Bruntwood SciTech has over *5.6m sq ft*of workspace and*28 city centre innovation hubs*across the UK.

Have a look at these videos to give an insight into who we are

Bruntwood SciTech

Sustainability at Bruntwood

Where we stand out is our relationships with our customers. Our customer service mission is to: ‘perform like part of their business and care like part of their family’ which is at the heart of how our teams operate across the UK.

Due to expansion and an elevation of our service we’re looking for multiple Facilities Managers to join our *Birmingham City Centre*clusters. You’ll work side by side with our well established Customer Experience Managers. Managing the whole customer experience of the building collectively. You’ll look after the hard services of a city centre building cluster with a team of Facilities Team Members, maintaining the highest standards.

Here are some examples of our spaces

Centre City,**Mclaren**, and**Birmingham Health Innovation Campus*

The process

We’ll be holding an Recruitment day*on *Tuesday 18th August from 9am - 2pm. It’ll be great for you to see our buildings, hear from one of our Directors on the history and future of the business, as well as meet the General Managers you’d work with if successful.

• The closing date for applications will be*Friday 7th August*
• We’ll contact all applicants by Wednesday 12th August.
• We’ll be holding an Recruitment day on Tuesday 18th August at Centre City.
• We’ll then feedback to all Recruitment day attendees by Friday 21st August

Job purpose

Working closely with a Customer Experience Manager, this role will take ownership of the facilities/hard services of a building cluster, having a voice and providing direction to projects when it comes to mobilising buildings and scheduling/planning maintenance. As well as supporting, managing and developing a team of maintenance/facilities colleagues.

The role is 37.5 hours a week Monday to Friday, typically 8:30am - 5pm or 9am - 5:30pm.

What we’re looking for

• Experienced within Facilities Management, ideally across multiple buildings
• An inspiring leader - someone with experience leading, motivating and coaching a team, helping individuals grow and succeed as a high performing unit
• A natural collaborator - you’ll enjoy building great relationships with colleagues, contractors and suppliers - keeping everyone aligned through clear communication.
• The ability to manage multi-projects, thinking both proactively and reactively to preempt any events but equally react quickly when necessary
• Experience of effectively managing contractors and suppliers, building positive relationships to make sure the best possible outcome is achieved
• Compliance conscious - you’ll have good knowledge and share best practice when it comes to health & safety
• Passionate about customer experience - you genuinely care about providing the best possible service, staying highly responsive to customer needs and using your initiative to make sound decisions and meet deadlines.
• Experience of mobilising buildings will be highly advantageous

What you’ll be doing

• Contributing to the delivery of all maintenance related tasks to drive exceptional standards in every corner of the building - from safety and functionality to flawless presentation, inside and out
• Reporting to your General Manager, you'll be leading and developing a motivated team of Facilities Team Members to enable them to fully embrace their role in providing a first time fix
• Taking full accountability of any works happening in your buildings, coordinating and managing contractors on site including reviewing RAMs and permits to work, and attending pre-start and progress meetings
• Responsible for dealing with all customer reported maintenance, making sure that Planned Preventative Maintenance (PPM) checks are carried out, following up on remedial works and escalating when required to address issues including electrical, mechanical and ongoing repairs
• Managing compliance and safety using our compliance management system, including fire risk management so we meet our legal and statutory obligations

In addition to the salary shown you will be entitled to a number of other excellent benefits including:

• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• Parking available
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity - 26 weeks fully paid leave
• Interest free learning loans to help you develop new skills

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated almost £40m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

Our operations team makes up a huge part of our workforce. Therefore it's incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.

About facilities & operations roles for ex-police

Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.