Facilities Manager

About this role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

As a Facilities Manager at JLL, you'll take full ownership of managing and maintaining a diverse portfolio of owned properties and leased premises across the NSW/ACT region. This role places you at the heart of day-to-day operations, ensuring exceptional service delivery for our client while maintaining the highest standards of compliance and performance. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll embody this through your proactive approach to facilities management. You'll oversee site budgets, accounting and finance functions, maintenance and operations, contract services, and procurement of materials, equipment, and supplies. Your portfolio will span approximately 90 retail sites and 2 major commercial/corporate properties, including prestigious corporate head offices. Based at the client's corporate office at Darling Park, Sydney, you'll be the trusted partner who ensures every facility operates seamlessly, every day. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to make a meaningful impact across a significant and varied property portfolio.

What your day-to-day will look like:*

• Lead and inspire your facilities team, fostering a collaborative environment where everyone is empowered to deliver their best work
• Partner closely with clients and stakeholders, building trusted relationships and ensuring their needs are met with professionalism and care
• Oversee comprehensive site budgets, financial reporting, and analysis to ensure cost-effective operations and budget compliance
• Manage vendor relationships and procurement processes, ensuring quality service delivery and value for money across all contracted services
• Conduct regular site inspections across retail and commercial properties, identifying opportunities for improvement and ensuring operational excellence
• Ensure strict compliance with occupational health and safety requirements, implementing proactive risk management strategies to protect all building occupants
• Oversee critical building systems including CRAC units, chiller systems, fire protection, mechanical and electrical systems, and BMS platforms
• Manage occupancy services and helpdesk operations, ensuring responsive and efficient support for all facility users
• Monitor and interpret commercial contracts, ensuring all parties meet their obligations and service levels are maintained

Required qualifications:*

• Proven experience in facilities management, property management, or a related field with a track record of delivering best practice outcomes
• Demonstrated people management skills with the ability to inspire, develop, and lead high-performing teams
• Experience working in corporate environments, including direct dealings with executive-level stakeholders
• Strong knowledge of local occupational health and safety requirements and compliance frameworks
• Understanding of critical facilities operations and infrastructure management
• Technical knowledge of building systems including CRAC, chillers, fire protection, mechanical and electrical systems, and BMS platforms
• Proven ability to understand, interpret, and manage commercial contracts effectively
• Strong budget management and financial analysis capabilities
• Current and valid driver's license with willingness to travel, including interstate when required

Preferred qualifications:*

• Tertiary qualification in facilities management, property management, engineering, or related discipline
• Experience managing mixed-use portfolios including both retail and commercial properties
• Demonstrated experience managing large-scale corporate head office environments
• Vendor management experience for specialized technical services
• Certification in facilities management (e.g., FMA, IFMA) or project management
• Advanced proficiency in CAFM (Computer-Aided Facilities Management) systems and financial management software

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ525708

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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