Investigator

About this role

The Role

Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives.

As an investigator you will use your analytical, problem-solving and communication skills to conduct robust, high-quality investigations with the purpose of supporting Social Work England’s overall objectives to protect, promote and maintain the health, safety, and wellbeing of the public.

Please note there are multiple permanent and fixed-term positions available and as such candidates applications will be reviewed and interviewed on a rolling basis. We may withdraw the vacancy at any point should appointable candidates be identified. If you are interested in this role, please submit your full application at your earliest convenience to maximise your chances of being considered.

What you will do

• Manage a varied and complex caseload of fitness to practise investigations, progressing cases in accordance with procedures and deadlines.
• Ensure timely investigations by prioritising work independently, managing your own workload and using initiative and problem-solving skills to manage competing demands.
• Deliver quality investigations through effective investigation planning, case management and risk assessment, in accordance with departmental guidance and procedures.
• Analyse and assess information, applying a high level of attention to detail and an awareness of the relevant legal frameworks.
• Draft high quality written reports in line with departmental guidance and procedures.
• Develop and maintain effective working relationships with internal and external stakeholders by providing consistent and quality customer service.
• Manage large quantities of sensitive information in accordance with data protection legislation and our data management policies and procedures.
• Maintain accurate records and case information using the case management system.
• Be a change champion, assisting with implementing change within a team.

Your Skills, Knowledge And Experience

• Customer service skills, with the ability to develop and maintain stakeholder relationships and communicate sensitively and professionally with a range of vulnerable people.
• The ability to identify key issues, summarising in a clear concise manner and make evidence-based recommendations, utilising a risk-based approach.
• Experience of working under pressure in a busy, demanding, environment using prioritisation and organisational skills when managing competing deadlines.
• Excellent written and oral communication skills.
• Experience of maintaining accurate records, case information and other records using a case management system.
• Analytical skills and an ability to explore investigative options with an attention to detail.
• The ability to creatively troubleshoot and resolve problems and to champion and implement continuous improvement.
• Experience of working flexibly and collaboratively.
• Experience of multi-agency working and of sharing sensitive information, managing risk and maintaining confidentiality with stakeholders.
• A track record of respectful, open and honest behaviour including a demonstrable commitment to inclusion and diversity.

The Benefits

In Addition To Your Salary, We Also Offer

• Hybrid working
• 25 days annual leave, rising with service to 30 days per annum, plus bank holidays.
• The option to purchase up to an additional 5 days of annual leave per annum.
• A TIDE award-winning inclusive culture, with staff networks, social events and forums.
• A contributory NEST pension, life insurance, an employee recognition scheme and cycle to work scheme.

Details

• Job type: Multiple permanent and 24 month fixed-term contracts available
• Working pattern: Full time. We offer flexible working subject to business need.
• Salary: £34,085 per year, rising to £36,520 per year after successful completion of a 6-month probationary period.
• Location: Sheffield/Hybrid

Application

During the application process, you'll be asked to provide answers to three questions from the job description. These answers will be what your application is scored on, please answer in as much detail as possible using examples where necessary.

About Us

Join us - Social Work England

Our behaviours and values - Social Work England

What our people say - Social Work England

Pre-Employment Checks

If you are successful at interview, we will carry out a series of routine pre-employment checks. These include verifying your references, confirming your right to work in the UK, and completing a Basic DBS (Disclosure and Barring Service) check.

These checks are conducted in partnership with our third-party provider, Amiqus, who will guide you through the process.

Please note that all offers of employment are subject to the satisfactory completion of these checks. If you have any questions or concerns please contact our recruitment team via recruitment@socialworkengland.org.uk and our team will be happy to help.

Contact

If you have any queries about the recruitment process, or would like to discuss the role, please contact recruitment@socialworkengland.org.uk.

How to apply

To apply, complete the application form by the closing date.

Interview

At interview we will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role. If you are successful, we will undertake routine pre-employment checks.

Find out more about our application and interview process.

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