Manager - Legal, Quality, Risk & Security Services, 12 Month Secondment

About this role

Basic information

Business Line

Enabling Functions

Job Type

Permanent / FTC

Date published

06-Aug-2026

Req #

24545

Job description

Connect to your Industry

This is an exciting opportunity for an experienced Legal Operations professional to shape and drive the operational effectiveness of a forward-thinking, dynamic legal team. The Legal Operations Manager will sit at the intersection of law, technology and business transformation, leading initiatives that make the legal function smarter, faster, efficient and more impactful.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Responsibilities include, but are not limited to

Legal AI Technology & Prompt Engineering

• Design, build, test and maintain a certified library of Legal AI prompts and benchmarking/testing process, ensuring each prompt is validated for accuracy, legal soundness and fitness for purpose before publication.
• Identify high-quality, low risk prompts suitable for release to the wider business, enabling self-service review of more straightforward contracts and legal documents, thereby reducing demand on the legal team.

Process Improvement & Operational Efficiency

• Identify, design and implement process improvements that increase the efficiency, quality and speed of legal services delivery.
• Develop, maintain and govern a suite of legal and contracting templates, ensuring they are legally robust, commercially current and accessible to both lawyers and business users.
• Data, Reporting & KPIs
• Design and build management information reports and interactive dashboards that provide clear KPIs on legal team performance, workload, cycle times, cost and risk.
• Develop and maintain data models and reporting infrastructure, leveraging available technology platforms such as matter management systems, contract lifecycle management tools and AI platforms.

Technology-Enabled Transformation & Change Management

• Lead and support change initiatives within the legal team, with a particular focus on technology adoption, process redesign and capability building.
• Develop high-quality, persuasive business cases for investment in legal technology and operational improvements, including robust financial modelling, risk assessment and benefits articulation.
• Manage stakeholder engagement and communications through transformation programmes, ensuring lawyers, business partners and leadership are informed, consulted and supportive.
• Design and deliver training programmes to support technology adoption and process change, tailoring content and delivery methods to diverse audiences including legally trained professionals and business users.
• Apply structured change management methodologies to embed new ways of working and sustain improvements over time.
• Support benefits realisation activities, tracking the outcomes of change initiatives against business case projections and reporting progress to senior stakeholders.

Collaboration & Stakeholder Engagement

• Build strong, trust-based relationships with lawyers, paralegal and legal operations colleagues, acting as a valued partner who understands the pressures and priorities of a legal team.
• Engage proactively with business stakeholders across functions such as finance, cybersecurity, HR and Technology, representing the legal team and translating business needs into operational solutions.
• Contribute to the broader legal operations community, sharing knowledge, best practice and insights internally and, where appropriate, externally.

Connect to your skills and professional experience

Legal Knowledge & Understanding

• You’ll bring good understanding of the role and responsibilities of large corporate in-house legal teams, including how legal advice is structured, delivered and risk managed.
• Familiarity with common legal practice areas relevant to a legal team, specifically in commercial and IT law to evaluate the accuracy of the outputs of legal prompting. Appreciation of the ethical and professional obligations of lawyers, including confidentiality, privilege and conduct requirements, and the implications of these for AI tool design and data handling.
• Ability to engage credibly with legally trained professionals, understanding their language, workflows, concerns and priorities without necessarily holding a legal qualification.
• Understanding of legal risk management frameworks and how operational improvements can help manage and reduce legal risk across an organisation.

Legal AI Expertise & Prompt Engineering

• Strong working knowledge of Legal AI platforms, with hands-on experience of tools such as Legora AI, Harvey, CoCounsel, Spellbook or equivalent.
• Demonstrable prompt engineering skills, including the ability to construct, iterate and optimise prompts for complex legal tasks such as contract analysis, risk identification, clause drafting and regulatory research.

Project & Programme Management

• Strong organisational skills with the ability to manage multiple concurrent workstreams, priorities and deadlines without compromising quality.
• Experience of managing projects end-to-end, from scoping and planning through execution, testing, deployment and post-implementation review.

Communication & Stakeholder Management

• Excellent written and verbal communication skills, with the ability to produce high-quality documentation, reports, business cases and training materials.
• Ability to communicate complex technical and operational concepts clearly to diverse audiences, including senior leaders, lawyers and non-technical business users.

Critical Thinking & Problem Solving

• Strong analytical and critical thinking skills, with the ability to break down complex problems, evaluate options objectively and identify pragmatic, high-impact solutions.
• Intellectually curious and self-directed, with a habit of questioning assumptions, seeking evidence and considering second-order effects before drawing conclusions.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships).

About compliance & regulatory roles for ex-police

Compliance, AML and regulatory roles. Working to PACE, RIPA and CPIA is a stronger regulatory grounding than most civilian applicants can offer — firms increasingly recognise this.