Multi-Site Facilities Manager – Southern Regions, UK

About this role

Company Overview

David Samuel Properties Limited (DSPL) is a North-West based property investment and management company on behalf of high-net-worth individuals, sophisticated investors and investment professionals. They invest across all sectors – offices, industrial, retail & leisure - throughout the UK.

David Samuel Asset Management Limited, the management arm of DSPL, has over 25 years of experience and currently manages a portfolio more than 175 properties and 1500 tenants. Through a team of over 30 in-house staff including surveyors and accountants, they manage/collect rent and service charge and asset manage all their portfolio in house.

The directors of DSPL have extensive experience, an in-depth understanding of the property market and a network of agents which has been established over many years. Using their superior market knowledge, they can add value through an active entrepreneurial asset management approach. This is particularly relevant with multi-let assets which often provides significant opportunity to create additional value through carefully thought out and well executed business plans.

The investment philosophy is founded on three key pillars; an entrepreneurial approach to asset management, an acute focus upon mispricing and an insistence that most of the return comes from income. Whilst DSPL are focused on achieving attractive investment returns, they are always mindful of risk and are completely aligned with investors by co-investing personal capital in every investment that is made.

Line Management

· 1st line reporting to the Senior Facilities Manager.

· Supporting the Head of Property Management and the Head of Portfolio Management.

· Supporting and working with the Property Management Asset Management teams.

Key Responsibilities

• Operational Management: Oversee the day-to-day operations, maintenance, and repairs (both planned and reactive) across all designated sites, ensuring high standards are met and service disruptions are minimised.
• Health and Safety Compliance: Actively promote and enforce a positive H&S culture, ensuring full compliance with all relevant statutory, regulatory, and company policies (e.g., fire safety, water hygiene, asbestos, LOLER, etc.).
• Contractor Management: Source, negotiate, and manage contracts and service agreements with third-party suppliers and contractors (e.g., cleaning, security, catering, landscaping), monitoring their performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Financial Management: Prepare and manage service charge budgets with support from the Property Manager, identify cost-saving opportunities, and compile reports for senior management.
• Project Management: Plan, coordinate, and oversee minor construction, refurbishment, renovation, and capital investment projects across the portfolio, ensuring they are completed on time and within budget.
• Team Leadership and People Management: Lead, develop, and motivate on-site teams and service providers, providing training as needed, including ongoing performance management.
• Stakeholder and Client Liaison: Build and maintain strong relationships with internal stakeholders, clients, and occupiers, ensuring high levels of customer satisfaction, addressing issues efficiently and effectively.
• Inspections and Reporting: Conduct regular site inspections and audits to identify maintenance needs, ensure compliance, and provide regular reports on portfolio performance, risks, and solutions to line managers.

Experience & Qualifications

• Experience: 5+ years’ experience at a management level in Facilities or Estate Management, with proven multi-site portfolio experience being essential.
• Qualifications: Essential: Minimum GCSE English Language & Mathematics Level 5 / C Sound knowledge of Health and Safety legislation, and IOSH Managing Safely,

Desirable: Professional accreditation to the Institute of Occupational Safety and Health (TechIOSH); Member of The Institute of Workplace and Facilities Managers (minimum MIWFM); Member of The Royal Institution of Chartered Surveyors (MRICS).

• Technical Knowledge: Strong understanding of building systems (e.g., HVAC, electrical, plumbing), and both hard and soft facilities services.
• Soft Skills: Excellent leadership, communication, negotiation, problem-solving, and time management skills, with the ability to manage multiple priorities and work under pressure.
• IT Literacy: Proficiency in Microsoft Office Suite, and H&S compliance systems (e.g. Vantify, Riskwise).
• Travel: A full UK driving licence and willingness to travel frequently across a national portfolio as required, including to the Head office in Manchester

This job description does not form part of the Contract of Employment and may be reasonably amended from time to time.

Company benefits

· Salary £38,500 per annum dependant on experience.

· Car allowance.

· 37.5 hours per week.

· 25 days holiday per annum.

· Position is home based with travel to sites within a national portfolio and Manchester required.

Work Location: Hybrid remote in Manchester

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