Regional Operations Manager

About this role

Regional Operations Manager

Job details

Posted 08 September 2026

Job type Direct Replacement

Discipline Guarding & Security Officers

Job description

SECURITY REGIONAL OPERATIONS MANAGER

Company: Argenbright Security Europe Limited (ASEL)

Job Type: Full Time

Driving Licence: Essential

ABOUT ASEL

ASEL is a growing security services business delivering integrated security solutions combining people, technology and processes. From manned security and electronic security through to innovative temporary and technology led solutions, we work with our customers to understand their risks and deliver solutions that make a genuine difference.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia, with operations across the USA and Europe.

As ASEL continues to grow, we are looking for an experienced and ambitious Security Regional Operations Manager to join our leadership team and take ownership of our North West operations.

THE ROLE

This is a senior operational leadership position with responsibility for the performance, people and customer relationships across a growing regional portfolio.

Working closely with the Zonal Operations Manager and wider leadership team, you will lead a team of Regional Support Managers and ensure our customers receive consistently high standards of service.

You will be responsible for driving operational performance, developing your teams, managing commercial performance and building strong, long term relationships with our customers.

This is a hands on leadership role where you will have the autonomy to make decisions, solve problems and influence how we deliver our services across the region.

KEY RESPONSIBILITIES

Operational Leadership

• Take ownership of operational performance across the North West portfolio.
• Lead, coach and develop Regional Support Managers and their teams.
• Monitor performance against SLAs, KPIs and customer expectations.
• Identify underperforming contracts and implement improvement plans.
• Conduct regular site visits and operational reviews.
• Ensure resources are deployed effectively and service standards are consistently maintained.
• Lead the response to significant operational issues and customer escalations.

People & Leadership

• Oversee recruitment, onboarding, workforce planning and employee performance.
• Develop a high performing, accountable and inclusive regional culture.
• Coach and mentor managers to achieve their full potential.
• Manage employee relations, performance and disciplinary matters where required.
• Identify and develop future leaders through effective succession planning.
• Work closely with HR to support employee engagement and retention.

Customer & Commercial

• Build and maintain strong relationships with key customers and stakeholders.
• Attend client meetings and performance reviews.
• Understand customer requirements and proactively identify opportunities to improve service delivery.
• Support contract retention, renewals and commercial growth.
• Monitor regional costs, budgets, labour and overtime.
• Identify commercial risks and opportunities and drive operational efficiencies.
• Work closely with Business Development and Commercial teams to identify opportunities for additional services.

Compliance & Risk

• Ensure all contracts operate in line with ASEL policies, contractual requirements and relevant legislation.
• Maintain high standards of health and safety across the region.
• Ensure Assignment Instructions, risk assessments and operational documentation remain accurate and up to date.
• Ensure incidents and security events are appropriately investigated and reported.
• Support audits and ensure corrective actions are completed.

Continuous Improvement

• Challenge existing processes and identify opportunities to improve performance.
• Introduce best practice across the regional portfolio.
• Use operational data and customer feedback to drive decision making.
• Support the introduction of new technology, processes and security solutions.

WHAT WE ARE LOOKING FOR

We are looking for an experienced security professional who combines strong operational leadership, commercial awareness and excellent people skills.

Essential

• Minimum 3 years' experience in a supervisory or management role within a sizeable security environment.
• Proven experience managing and developing teams.
• Strong experience in security or facilities management contract management.
• Experience managing multiple contracts, sites or geographically dispersed teams.
• Strong understanding of health and safety and operational compliance.
• Experience managing performance, recruitment and employee development.
• Excellent communication and customer relationship skills.
• Commercially aware with a results driven approach.
• Ability to manage competing priorities in a fast paced environment.
• Full UK driving licence and willingness to travel across the North West.

Personal Attributes

We are looking for someone who is

• A confident and decisive leader.
• Commercially minded and results focused.
• Professional, resilient and highly organised.
• Comfortable making decisions and taking ownership.
• Passionate about developing people.
• Able to build trust and credibility with customers and colleagues.
• Proactive, adaptable and solutions focused.

WHAT WE OFFER

At ASEL, you will have the opportunity to make a genuine impact within a growing organisation and build a long term career within the wider Argenbright Group.

Our package includes

• Competitive salary based on experience.
• Company vehicle or car allowance.
• Access XD rewards and lifestyle discount platform.
• Employee of the Month scheme.
• 110% Club recognition programme with prizes and monetary rewards.
• Stream, providing access to earned wages before payday.
• Confidential Employee Assistance Programme.
• Ongoing training and professional development.
• Clear career progression opportunities.
• Apprenticeship opportunities.
• The opportunity to work within a growing national security organisation backed by an established international group.

SCREENING & COMPLIANCE

All successful candidates will be required to complete ASEL's pre employment screening process.

Candidates must be able to provide a full five year checkable work or back to school history.

Candidates invited to interview will be required to provide appropriate Right to Work documentation and recent proof of address.

Due to the volume of applications we receive, if you have not been contacted within 14 days of applying, please assume that on this occasion your application has been unsuccessful.

EQUALITY, DIVERSITY & INCLUSION

ASEL is committed to equality, diversity and inclusion and to creating an environment where everyone has the opportunity to succeed.

We value the different skills, experiences and perspectives our employees bring and make employment and progression decisions based on skills, experience, aptitude and ability.

Ready to take the next step in your security career and make an impact across the North West?

Apply now.

IND01

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