Operations Manager - Fitness to P...

About this role

Level

3

Contract

Fixed Term

Assessment date

Interviews will be held 6, 7, and 9 October

Virtual Recruitment Event - Monday 7 September 2026 12pm

Operations Manager – Fitness to Practise (2 year fixed term)

* Applications for these roles will open Monday 7 September 2026 and we will be hosting a virtual information session on this day at 12pm. Please click**here**to register your interest for this event *

The role

Shortly, we will be accepting applications for multiple Operations Manager vacancies across our Fitness to Practise (FTP) Directorate.

We'll be looking for Operations Managers to work in our Triage, Investigation, and Legal teams. The teams assess and investigate complaints and concerns we receive that might call a registrant’s fitness to practise into question.

The Operations Manager will play a leading role in public protection by:

• Working within our statutory powers and making sure the team delivers its work on time and to a high standard, including managing workloads, following guidance and processes, and meeting quality measures
• To provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge
• Making fair, well‑reasoned decisions on operational, casework, people and resource matters.

The person

Applicants will need to demonstrate their previous experience of managing teams in a fast-paced operational environment and must be able to apply established policies, guidance, and procedures. You will need to have excellent analytical skills and be able to produce well written decisions, which are well-reasoned and clearly explain how and why decisions are reached. You must be able to effectively manage and prioritise a varied workload and the ability to manage your own time is essential.

You can find more detail on the tasks you will undertake and the essential skills required for the role in the job description.

We are happy to consider a range of flexible working options. Flexible working requests will be considered in line with the policy.

How to apply

If you are interested in applying for these roles, applications will open on Monday 7 September 2026. A new advert will be posted on the GMC Careers Page which you will be able to apply through. You will need to provide a CV and a supporting statement which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, providing examples where possible.

To help you prepare, details on how to complete your application can be found in the attached guidance document.

We will be hosting a virtual information session on Monday 7 September at 12pm where you can find out more details on how to apply. Please click here to register your interest for this event.

About the GMC

We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed.

GMC benefits

You’ll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:

• 30 days holiday with the option to buy and sell more
• A generous employer pension contribution of 15%
• Access to a range of learning and development opportunities designed to support your ongoing progression
• Hybrid and flexible working
• Attractive salary that’s reviewed annually
• Private medical insurance
• Bike lockers and shower facilities

To find out more please click here

Equality, Diversity and Inclusion

The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent, and free from discrimination. We are committed to the Disability Confident employer scheme and support its principles. However, please note that although we are committed to promoting diversity and inclusion, the Disability Confident interview scheme will not be applied for this role on this occasion.

The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)

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