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Organisational Resilience - Service Manager

Sheffield Teaching Hospitals NHS Foundation Trust · Sheffield, South Yorkshire

Type
Full-time
Posted
22 days ago

Overview

Your incident command and multi-agency coordination experience directly applies to leading emergency preparedness and business continuity.

About this role

We are seeking an exceptional leader to become our Organisational Resilience (Service Manager) providing strategic leadership for Emergency Preparedness, Resilience and Response (EPRR), business continuity and organisational resilience across the Trust. This is a high-profile role with direct responsibility for leading the Trust's approach to preparedness, response and recovery, ensuring we can continue to deliver safe patient care during major incidents, service disruptions and wider organisational challenges.

Reporting to the Chief Operating Officer as the Accountable Emergency Officer, you will provide expert advice to Executive Directors, senior clinical leaders and Trust committees while leading the Trust's EPRR assurance programme and resilience agenda. You will lead a specialist team, work closely with clinical and corporate services, and represent the Trust across local, regional and national resilience partnerships. You will be equally comfortable working through others on operational issues, developing strategy, providing assurance and supporting command arrangements during business continuity issues incidents.

We are looking for an experienced operational leader who can demonstrate:

  • Significant management experience within a complex healthcare or equivalent organisation.
  • Experience of emergency planning, business continuity or organisational resilience.
  • Strong leadership, influencing and partnership-working skills.
  • The confidence to operate effectively with senior leaders internally and external system partners.

This is an excellent opportunity to shape and strengthen resilience across one of the NHS's leading teaching hospitals and to play a pivotal role in protecting services for patients, staff and communities.

Sheffield Teaching Hospitals is one of the UK's largest NHS Trusts, serving patients across Sheffield, South Yorkshire and beyond.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

For further details / informal visits contact: Name: Michael Harper Job title: Chief Operating Officer Email address: michael.harper3@nhs.net Telephone number: 0114 2715445

Katie West, Personal Assistant to the Chief Operating Officer katie.west12@nhs.net

About risk & resilience roles for ex-police

Risk management, business continuity and emergency-planning roles. Contingency planning, threat assessment and multi-agency coordination experience from policing is directly transferable.

See all risk & resilience jobs in Sheffield →

Why this fits a police background — match score 85/100

  • Incident command & response

What risk & resilience roles pay ex-police

Advertised UK ranges, editorial estimates reviewed July 2026

Resilience / BC analyst£35,000–£48,000
Business continuity / resilience manager£50,000–£70,000
Crisis management lead£65,000–£85,000
Head of resilience£80,000–£110,000+
Full risk & resilience salary guide →

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