Principal Policy and Investigation Officer

About this role

Job description

Agency Office of the Integrity and Ethics Commissioner Work unit Information Commissioner Operations

Job title Principal Policy and Investigation Officer Designation Senior Administrative Officer 1

Job type Full time Duration Ongoing

Position number 33508 RTF 354806 Closing 03/09/2026

Contact Officer Thomas Greaves, Acting Deputy Information Commissioner on 08 8999 1973 or

thomas.greaves@nt.gov.au

About the agency https://infocomm.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354806

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Primary objective

Manage a work unit and provide guidance and responses to inquiries and complaints about access to information and the handling

of privacy issues by public sector organisations under the Information Act 2002 (NT). Develop and maintain the Office’s role as a

trusted source of policy advice for information and privacy-related matters and support the executive to engage with key

stakeholders and contribute to policy development forums.

Key duties and responsibilities

• Assess, investigate, and resolve the more complex complaints received under the Information Act 2002, including preparing

technical prima facie decision reports, providing advice about matters involving interaction between multiple Acts, data

breaches and breaches of privacy, and supporting the Information Commissioner to conduct mediation.

• Develop and maintain the Office’s role as a trusted source of policy advice for public sector organisations and members of the

public in relation to the Information Act 2002.

• Establish and maintain strong relationships with key stakeholders and support the Information Commissioner to engage with

fellow Commissioners across Australia and to contribute to key policy development forums.

• Prepare and conduct training and presentations, including the development of educational materials and guidelines.
• Supervise complaints officers and support staff to ensure provision of a professional and timely service to stakeholders.
• Assist with the Office of the Integrity and Ethics Commissioner’s other functions as required by the Commissioner.

Selection criteria

Essential

1. An understanding of freedom of information and privacy laws or transferable expertise, as well as a demonstrated ability to

interpret and apply legislative provisions in an operational capacity.

2. Highly developed oral and written communications skills, including the ability to prepare reports dealing with a wide range of

complex legal, factual and policy issues.

3. Well-developed skills, knowledge, and experience relevant to investigation and resolution of complaints, including those

required for the collection and analysis of evidence.

4. Excellent conceptual and analytical skills, with the ability to research, critically review and present accurate conclusions and

effective recommendations.

5. Demonstrated ability to operate autonomously and as a leader of a small team, including managing a workload of complex

cases to a timely resolution, supervising team members and reporting on performance as required.

6. Proven ability to deal confidentially with sensitive matters, to communicate well with all stakeholders and be sensitive to the

needs of people from diverse cultures and backgrounds.

Desirable

1. Tertiary qualification in law and practical experience in public administration.

2. Formal qualifications and experience in mediation and conducting investigations.

Further information

Appointment is dependent on not having a serious relevant criminal conviction, subject to satisfactory completion of a suitability

and probity check, and not having prohibitive conflicts of interest.

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