Risk Analyst

About this role

As our new Risk Analyst you'll help shape how we manage risk in a fast-paced, ever-evolving telecoms business. You’ll turn complex challenges into clear insight, practical action and better decision-making, supporting the operations, customers, reputation and regulatory standards that matter most.

This is a high-impact opportunity to strengthen our risk and compliance approach, influence teams across the business and play a meaningful part in TalkTalk’s ambition to become the UK’s most recommended Wi-Fi provider.

Following the streamlining of the Risk and Compliance function ahead of the Head of Risk and Compliance’s departure in early November 2026, this role will take on the ongoing, business-as-usual risk and compliance activity in full, ensuring continuous coverage during and after the transition.

What you’ll get involved in

• Identify, assess and monitor operational, technology, compliance and business risks, maintaining an accurate and up-to-date risk register within the GRC system.
• Support the implementation, embedding and continuous improvement of the enterprise risk and compliance framework across the organisation.
• Prepare accurate and insightful risk analysis and reporting for senior stakeholders and risk committees using advanced Excel techniques.
• Work closely with internal stakeholders including IT, Finance, Legal, Technology and business teams to ensure risk management is integrated into day-to-day operations.
• Conduct risk assessments, control testing and compliance reviews to identify gaps and support remediation activities.
• Track and report on risk mitigation actions, escalating issues where necessary to ensure timely resolution.
• Contribute to the development and maintenance of risk policies, procedures and training materials that promote a strong risk-aware culture.
• During the handover period, work directly with the outgoing Head of Risk and Compliance to absorb the streamlined ongoing activity and ensure a seamless transition of coverage.

What you’ll bring

The experience we’re looking for

• Relevant proven experience working within a risk and compliance team, ideally in a regulated environment where pace, governance and practical judgement are key.
• Proven experience of using Governance, Risk and Compliance (GRC) systems to manage risk registers, assessments and reporting.
• Advanced skills in Microsoft Excel, including data analysis, modelling, pivot tables, charts and dashboards.
• A relevant professional risk qualification such as the IRM Certificate in Risk Management or equivalent.
• Demonstrable experience of implementing and embedding risk and compliance frameworks in a practical business setting.

Bonus points if you also have

• Previous experience in the telecommunications sector.
• Knowledge of UK regulatory requirements relevant to telecoms (for example Ofcom, GDPR and data protection legislation).
• Familiarity with technology and cyber risk management practices.

The strengths that will help you thrive

• Strong analytical and problem-solving abilities with the capacity to interpret complex information and present it clearly.
• Excellent written and verbal communication skills, including the ability to engage and influence stakeholders at all levels.
• High level of attention to detail combined with the ability to see the bigger picture.
• Strong organisational and time-management skills with the ability to manage multiple priorities.

How you’ll make an impact

• Committed to TalkTalk’s values of simplicity, customer focus and operational excellence.
• Proactive, collaborative and solutions-oriented with a continuous improvement mindset.
• Demonstrates integrity, accountability and a genuine passion for effective risk management.

If you’re ready to bring your risk and compliance expertise into a role where your insight will make a visible difference, we’d love to hear from you. Apply now and help us build a stronger, smarter and more resilient TalkTalk.

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
• Collaborative office spaces designed for creative thinking and innovation
• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
• Private healthcare for all employees
• Competitive pension scheme and performance-related bonus opportunities
• Free broadband for all employees
• Life event gifts – celebrating milestones like marriages and births
• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
• Salary sacrifice scheme – save on dental, gym, and more
• Big retail and leisure discounts
• 3 paid volunteering days a year – because making a difference matters to us too

About risk & resilience roles for ex-police

Risk management, business continuity and emergency-planning roles. Contingency planning, threat assessment and multi-agency coordination experience from policing is directly transferable.