About this role
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves
As a Technical Facilities Manager at JLL, you'll play a vital technical leadership role in ensuring our clients' workplaces function seamlessly every single day. This position is proactive by nature, focused on the engineering and operational details that keep buildings running safely and efficiently while delivering exceptional experiences for occupants and guests. You'll oversee the execution of day-to-day technical requirements, working closely with the Workplace team and vendor partners to maintain compliance with standard operating procedures and service level agreements. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and this role is central to that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you coordinate with service partners including Security, Dining Services, and Landlords to deliver consistent, high-quality service. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and we're looking for someone who shares that vision and brings technical excellence and strategic thinking to every task.
An overview of the role
Assist with major works including power-down planning, execution, and project management for new construction and refurbishment initiatives
Oversee daily preventive maintenance of all building equipment and assume full Engineering Manager responsibilities during their absence
Monitor daily log books and utility consumption records while maintaining accurate equipment history, inventories, and comprehensive reports
Coordinate with external vendors and agencies for repair and maintenance work, administering quality assurance for all outsourced critical works
Inspect equipment and engineering systems at regular intervals to ensure operational standards are maintained and quality of procured goods meets specifications
Provide 24/7 on-call incident management support for corporate real estate buildings and Colocation Data Centers, responding promptly to emergencies
Escalate operational problems to the Engineering Manager and keep them informed of all departmental activities, incidents, and performance metrics
Produce and manage Method of Procedures (MOPs) and review Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) for compliance
Submit technical reports for portfolio objectives, regular meetings, and Data Center performance metrics to support continuous improvement
Sounds like you? This is what we are looking for
Bachelor's degree in an Engineering discipline
Minimum of 5 years of relevant engineering management experience or Senior Facilities Management experience
Thorough understanding of building services design and engineering management principles
Strong analytical, organizational, and administrative skills with attention to detail
Ability to identify and implement opportunities for operational efficiency and process improvements
Proven capability to drive innovation, thought leadership, and apply industry knowledge to real-world challenges
Experience working in the Asia Pacific region, specifically Australia, is highly desirable
Familiarity with corporate real estate environments and Data Center operations is preferred
Track record of successfully managing vendor relationships and quality assurance programs is advantageous
Benefits: Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About facilities & operations roles for ex-police
Operations, facilities and site management roles. Running a shift, a custody suite or an operational unit is people-and-process management employers can use from day one.
See all facilities & operations jobs in Sydney →Why this fits a police background
- Ops & shift-command route